Program Manager, Commercial Programs

Program Manager, Commercial Programs Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.Skydio is seeking an experienced Program Manager, Commercial Programs to lead the implementation, deployment, and successful transition of our autonomous drone solutions for a major enterprise customer. This customer-facing role sits within our Mission Success organization and is critical to delivering high-impact dock-based UAS programs focused on site security and operational efficiency.You will own end-to-end program execution - from planning and deployment through operational handoff and long-term program stabilization. This is a complex, multi-phase engagement requiring strong coordination across technical, operational, and regulatory work-streams as the customer moves toward an internally operated, enterprise-scale drone program.Location: Bentonville, Arkansas (On-site / Hybrid)What You'll Work On:Lead planning and execution of dock-based autonomous UAS deployments and program transitionsDrive operational readiness and successful handoff from vendor-supported to customer-led operationsPartner with the customer to develop and implement enterprise governance, Standard Operating Procedures (SOPs), training programs, and Safety Management System (SMS) elementsManage program scope, schedule, risks, dependencies, and deliverables across hardware, software integrations, regulatory compliance, and operational workflowsCoordinate cross-functionally with internal Skydio teams (Field Engineering, Training, Regulatory, Product, and Support)Support regulatory milestones and compliance requirements for Beyond Visual Line of Sight (BVLOS) operationsFacilitate knowledge transfer, stakeholder alignment, and change management to enable long-term customer adoptionDeliver executive-level program reporting and periodic business reviewsContribute to program scaling strategy across multiple site types and use casesRequirements:PMP certification (Project Management Professional) required5+ years of experience as a customer-facing Program Manager or Professional Services PM delivering complex, multi-phase technology programsProven ability to manage large-scale implementations involving hardware, software, operational workflows, and regulatory/compliance elementsStrong experience developing SOPs, training programs, and operational documentationExcellent stakeholder management and communication skills, including executive presentationsDemonstrated success transitioning customers from vendor-managed to self-operated technology programsAbility to thrive in ambiguous environments and manage multiple work-streams effectivelyObtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions.Preferred Qualifications:Experience with small Unmanned Aircraft Systems (sUAS), dock-based platforms, or remote operationsBackground in aviation, physical security, or enterprise safety programsFamiliarity with FAA regulations (Part 107, Part 108, BVLOS) and Safety Management Systems (SMS)Experience working with large retail, supply chain, or enterprise customersCompensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $140,000 - $170,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay, and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria.*Compensation for certain positions may vary based on the position's location. #LI-LP1At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.