Assistant Service Manager

Assistant Service Manager – Fleet MaintenanceLocation: Johnson City, TNSchedule: Monday - Friday 7am -5pm for 4 weeks training in Nashville, TN after training is completed schedule will be alternating Monday - Friday / Tuesday - Saturday.Full-Time | $50,000+ base plus commissionJoin a Company Built on Stability, Growth, and ExcellenceFounded in 1989, Acts Fleet Maintenance has earned a trusted reputation for delivering high-quality service in the transportation industry. With decades of success and continued expansion, we’re seeking a motivated manager to help lead branch operations and deliver exceptional customer service in a fast-paced environment.This is a great opportunity for someone with automotive or fleet service experience who enjoys managing people, processes, and customer relationships.What We DoPreventive Maintenance (PM) InspectionsDOT InspectionsMechanical RepairsTire ServicesComprehensive fleet maintenance solutionsWhat You’ll DoServe as the primary point of contact between customers, technicians, and internal teamsSchedule service appointments and follow up on customer needsMaintain steady workflow and track vehicle service timelinesCommunicate clearly and proactively to ensure high customer satisfactionSupport daily branch operations with a focus on efficiency and qualityWhat We’re Looking ForExperienceAutomotive or transportation industry background preferredPrevious Service Advisor or Service Management experience a plusSkills and TraitsStrong verbal communication and customer service skillsOrganized, detail-oriented, and able to multitaskComfortable with data entry, reporting, and scheduling systemsDependable, punctual, and professionalPositive, teachable attitude with problem-solving abilityWhy Join Acts Fleet Maintenance?Over 30 years of industry stability and growthSupportive team environment where your work makes a real impactOpportunities for advancement within a respected companyCompetitive pay: $50,000+ base salary plus commissionBenefits401(k) with matchingHealth, dental, and vision insuranceLife insurancePaid time off