Technical Account Manager

Company Description Zoda Security is a leader in providing innovative security solutions, helping organizations protect their assets and ensure safety. With a commitment to cutting-edge technology and top-tier customer service, we strive to deliver tailored security solutions that meet the unique needs of our clients. Our team values collaboration, integrity, and a proactive approach to meeting challenges in the security industry. Join us to be part of a company dedicated to making a difference in the safety and security landscape. Role Description The Account Manager is a full-time, on-site role based in Santa Clara, CA. In this position, you will be responsible for managing and nurturing client relationships, identifying growth opportunities, and ensuring customer satisfaction. Daily tasks include overseeing accounts, preparing sales reports, coordinating with internal teams to meet client needs, and serving as the primary point of contact for clients. You will play a key role in delivering tailored solutions that align with clients’ business objectives while contributing to sales and revenue goals. Qualifications Strong relationship management and client service skillsProficiency in communication, negotiation, and problem-solvingExperience in sales, business development, or related fieldsAbility to analyze client needs and provide tailored solutionsOrganizational and time management skills to handle multiple accounts effectivelyProficiency in CRM tools and Microsoft Office suiteAbility to collaborate with cross-functional teams and work in a fast-paced environmentBachelor's degree or equivalent experience in business, marketing, or a related fieldExperience in the security industry or technology solutions is a plus