Transportation Coordinator

About The Arc Of Greater New OrleansThe Arc of Greater New Orleans (ArcGNO) is a local 501(c)(3) nonprofit organization dedicated to empowering children and adults with intellectual and developmental disabilities to live meaningful, independent lives. Since 1953, ArcGNO has provided advocacy, education, and support services to individuals and families across Jefferson, Orleans, St. Bernard, Plaquemines, and St. Tammany parishes.Our programs include family support coordination, supported living services, employment and job coaching, community integration programs, and transportation services that help individuals thrive at home, at work, and in their communities.At ArcGNO, we believe in People First—recognizing that individuals with intellectual and developmental disabilities are defined by their strengths and abilities. Our dedicated team works every day to build a more inclusive community where everyone has the opportunity to reach their fullest potential.Ready to make a real impact in the Greater New Orleans community? Join The Arc of Greater New Orleans.SummaryThe Transportation Fleet Coordinator executes daily transportation operations, ensuring fleet readiness, real-time route coordination, and compliance with DOT and organizational standards. This role supports safe and reliable services for individuals with intellectual and developmental disabilities (IDD) by managing drivers, addressing mechanical issues, and maintaining audit-ready operations using systems such as Samsara, REI, and STTARS.Essential Job FunctionsExecute daily transportation operations, including route coordination and real-time adjustmentsDispatch drivers and modify routes to maintain on-time performance and operational efficiencyMonitor transportation activity and respond to delays, breakdowns, or service disruptionsPerform basic mechanical troubleshooting on fleet vehicles, including identifying issues related to battery, fluids, tires, and warning indicatorsAssess vehicle issues and determine appropriate action (on-site resolution, removal from service, or escalation for repair)Coordinate vehicle repairs and preventative maintenance to ensure fleet reliability and safetyConduct routine pre- and post-trip vehicle inspections in alignment with DOT and organizational safety standardsEnsure all vehicles meet Department of Transportation (DOT), state, and local regulatory requirements, including proper equipment and operational readinessUtilize transportation systems (including Samsara, REI, and STTARS) to monitor fleet activity, track performance, and support compliance requirementsTrack vehicle availability and coordinate fleet usage to minimize downtimeSupport drivers in the field by providing direction during mechanical or operational issuesEnsure safe and reliable transportation services for individuals with Intellectual and Developmental Disabilities (IDD)Communicate effectively and professionally with individuals served, caregivers, and staff, ensuring a respectful and supportive environmentMonitor fuel usage, mileage, and overall vehicle performanceIdentify, report, and support resolution of compliance or operational deficienciesAssist with movement and transport of fleet vehicles as neededEducation And Experience RequirementsA high school diploma or equivalent.An associate or bachelor’s degree in logistics, business administration, or a related field preferredPrevious experience in transportation, fleet operations, and related field preferredFamiliarity with Samsara, REI, STTARS, or similar fleet/compliance tracking systemsA valid driver's license and clean driving record.Ability to pass the DOTD physical required.Working Conditions and Physical DemandsAble to lift up to 25 poundsAble to sit at a desk for prolonged periods of timeAble to operate a motor vehicle for prolonged periods of timeStandard office environment with occasional travel, including moving vehicles and driving routes when necessaryDisclaimerPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any tim,e with or without notice. This job description shall not constitute or be construed as a promise of employment or as a contract between the Arc of Greater New Orleans and any of its employees.EEO StatementThe Arc of Greater New Orleans is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability-protected veteran status, or any other factor protected by applicable federal, state, or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Human Resources department.The Pay Range For This Role Is19 - 19 USD per hour(Fontana)