Mercedes Benz Service Advisor (Experienced Advisor Needed)

If you are looking for an opportunity to work for a fast growing, family owned dealership, Euro Motorcars Devon is for you! Euro Motorcars Devon is always looking for a qualified individuals to join our service team to help handle the overflow of work we are experiencing. We are looking for an experienced Service Advisor ( Prior experience with any brand)At Euro Motorcars Devon, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Euro Motorcars Devon, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs.What We OfferMedical and Dental401K PlanPaid time off and vacationGrowth opportunitiesPaid TrainingFamily owned and operatedLong term job securityHealth and wellnessFlexible Work ScheduleSaturday LunchesDiscounts on vehicles, products and servicesService Specific BenefitsManufacturer Training offeredAir-conditioned shopState-of-the-art, brand new facility with air-conditioned and cutting edge technology (collision center only)Shop equipped with the newest technology and equipmentWork environment OSHA certified to current Air Quality StandardsHighly productive shopCareer advancement opportunities, promote from withinState inspection certification reimbursement and all training expenses paid to further your careerContinued education, manufacturer hands on and web based trainingClean and professional work environmentCompetitive wagesResponsibilitiesOversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandledEnsures that the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficientlyQualificationsMust hold a high school diploma or equivalentExcellent customer service skillsBasic Computer skillsPositive, friendly attitude, along with a customer service mentalityEnjoy working in a fast paced environmentExcellent oral and written communication skillsTeam playerMust have a valid driver's licenseAbility to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipmentMust have clean & valid driver's license