Technical Program Manager

DescriptionJob Description: Technical Program ManagerLocation:Remote / HybridType:Full-TimeExperience: 8–12+ YearsAbout The RoleA Technical Program Manager drives complex, cross-team technical programs that requiredeep coordination across our client's engineering domains (AI, Data, Platform,Infrastructure, SRE, End User Computing). TPMs partner closely with engineering &product leadership to deliver initiatives where architecture, integration, reliability,performance, and technical trade-offs are central to success.TPMs are expected to be technically fluent (able to understand system design, APIs, dataflows, reliability constraints), while remaining primarily accountable for programexecution, cross-functional alignment, and outcomes. They will partner closely withtechnical leads to drive the technical implementation plans and roadmaps.TPMs must be able to work in a complex environment with matrixed teams andorganizations. TPMs must provide project/program visibility to technical and businessstakeholders around key projects, status, risks, and post-launch metrics.Key ResponsibilitiesProgram strategy & planning Define program objectives, success metrics, scope boundaries, and sequencing. Build an integrated roadmap across teams; manage critical path and trade-offs. Technical coordination Translate business goals into technical milestones and engineering deliverables. Drive integration plans across services, APIs, data contracts, and environments. Ensure non-functional requirements are planned: reliability, scalability, security,privacy, cost, and observability.Execution leadership Establish operating cadence across internal & dependent teams (working session,project reviews, milestone reviews, launch readiness, go/no-go). Anticipate bottlenecks; negotiate sequencing and resourcing with engineeringleaders. Own RAID management and escalation with options and recommendations. Release & operational readiness Drive launch plans, cutovers, feature flags, rollback strategies, and runbooks. Partner with SRE/Infra to ensure monitoring, alerting, SLOs, and on-call readiness. Stakeholder management Align engineering, product/business, security/compliance, and operations. Communicate progress and trade-offs clearly to leadership; maintain a decisionlog.A TPM consistently: Drives cross-team execution without relying on escalation as the primary lever. Makes ambiguity smaller: produces clear charters, milestones, and dependencymaps. Understands enough technical detail to:Ask the right questionsSurface integration risks earlyIdentify missing work (e.g., telemetry, data backfills, DR, access controls) Anticipates and manages systemic risks (migration complexity, reliability debt, dataquality). Ships with operational excellence: readiness reviews, runbooks, SLOs, post-launchvalidation.RequiredSkillset Requirements Strong program management fundamentals (project planning, dependencymapping, RAID, stakeholder management). Technical fluency: system design concepts, APIs, data flows, environments, CI/CDconcepts. Experience driving cross-team software/platform/infrastructure programs. Comfort with ambiguity and technical trade-offs; can facilitate decisions. Preferred Experience with AI/ML or data platforms. Familiarity with SRE practices (SLO/SLI, incident management, observability). Experience with large migrations, platform modernization, or reliability programs. Success Measures Milestones met with predictable delivery and transparent trade-offs. Reduced integration surprises; fewer late-stage scope discoveries. Launches meet reliability/security/operational readiness standards. Stakeholders report high trust, clarity, and reduced coordination overhead.