Sales Manager, SMB

✨ TL;DR – Why This Role MattersThis role sits at the center of Scribe’s high-velocity growth engine. As the Sales Manager, SMB you’ll lead a team of Account Executives focused on closing a high volume of new business while expanding product-led inbound demand into revenue. Your leadership will directly impact pipeline conversion, sales velocity, and scalable process development as we continue to grow Scribe’s massive SMB customer base.📌 About The RoleAs Sales Manager, SMB at Scribe, you will lead and develop a high-performing, fast-paced team responsible for converting inbound demand and outbound opportunities into new SMB customers.This is a hands-on leadership role for someone who thrives in a high-velocity, metrics-driven environment, loves coaching in real-time, and knows how to build repeatable, efficient sales motions at scale.You’ll manage a team of SMB Account Executives selling into small and mid-sized businesses ( <1,000 employees), where success depends on speed, sharp qualification, and consistent execution across a high-volume funnel.Your Focus Will Be OnDriving pipeline conversion and deal velocityBuilding repeatable playbooks for PLG-assisted salesCoaching reps on discovery, demo efficiency, and closing disciplineEnsuring forecast accuracy across a high-activity environmentYou’ll partner closely with Marketing, Growth, RevOps, Product, and Enablement to optimize lead flow, improve conversion rates, and continuously refine the SMB sales motion.🌎 LocationHybrid: Our HQ is in San Francisco, California. For this role, we expect you to live in or near San Francisco and work from the office 3 days per week.You Have🧩 What Makes You a Great Fit2-4 years of experience leading an SMB/Commercial Sales team, including direct people management of at least 7 AE’s and hiring in a high-growth environmentA track record of managing reps closing $10K–$50K ARR deals with 30–60 day sales cyclesStrong experience operating in a high-volume, fast-paced sales environment (PLG or inbound-led preferred)Expert in pipeline management, conversion metrics, and activity-based forecastingA coaching style focused on efficiency, speed, and consistency across many dealsThe ability to grow early career sellers into high performance promotion paths.Comfort working cross-functionally to improve lead quality, routing, and funnel efficiencyYou AreHighly hands-on, regularly in the trenches with your team reviewing calls and dealsEnergized by fast cycles, quick wins, and iterative improvementSkilled at balancing volume + qualityA builder who enjoys creating scalable systems, not just closing individual deals👋 About UsScribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently.We’re growing fast — since our founding in 2019, we’ve grown to over 5 million users across 600,000 businesses. Our product-led growth motion gives us massive inbound demand, and our SMB sales team plays a critical role in converting that usage into revenue.Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1B, and are backed by leading investors.🛠️ How We WorkWe are builders aspiring to master our crafts. We care deeply about our teammates and want to win together. We fully embrace the following values:Accelerate impactRaise the barMake our users heroesClear is kindRapid learning machineOne team one dream💰 CompensationOTE: $220,000–$250,000 (60/40 split) + equity (SF-based)Comp may vary based on experience and leveling.🎁 Full-Time US Employee Benefits IncludeIncredible teammatesOwnership mindset (equity for all employees)Health, dental, and vision insuranceFlexible PTO and company holidays401(k)Paid parental leaveDaily catered lunches (SF-based roles)Commuter benefitsHome office stipendAt Scribe, we celebrate our differences and are committed to creating a workplace where everyone feels supported and empowered to do their best work. We believe this benefits not only our employees but also our product, customers, and community. Scribe is proud to be an Equal Opportunity Employer.