Maintenance Leitung (m/w/d) - Human System Interface

ABB Service Operations ManagerAt ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to: Service Operations ManagerThe work model for the role is: hybridKey responsibilitiesIn this role, you will provide technical support and service for systems within critical infrastructure environments. As a trusted point of contact for our customers, you will coordinate service and maintenance activities while ensuring the reliable operation of modern IT and automation solutions. Join a collaborative team and look forward to a diverse role, exciting projects, and excellent opportunities for professional growth.You will be mainly accountable for:Coordinate and execute service contracts and maintenance activities for systems supporting critical infrastructureProvide technical support to customers as a trusted point of contact, both remotely and on-siteAdminister and maintain Windows servers, client systems, networks, backup solutions, and Group PoliciesPlan and coordinate service activities in close collaboration with customersPrepare service reports, technical documentation, and maintenance recordsEnsure high service quality while continuously enhancing customer satisfactionTroubleshoot technical issues and support the optimization of existing systemsWillingness to travel approximately 50%, primarily within GermanyQualifications for the roleCompleted vocational training or further education as a technician in Information Technology, Automation Engineering, Electrical Engineering, or a comparable qualificationInitial professional experience in service, engineering, or industrial automation is an advantageGood knowledge of Microsoft technologies (Windows Server/Client, Microsoft Office) and IT infrastructureExperience with networking, IT security, VMware virtualization, Active Directory, WSUS, and backup solutionsKnowledge of ABB 800xA and/or ABB Melody systems is considered an advantageFluent German and good English communication skills, both written and spokenIndependent, structured, and customer-oriented working style with strong teamwork skills and a willingness to learnValid Class B driving licenceBenefitsCanteenEmployee Assistance ProgramFlexible WorkpracticesEmployee Share Acquisition PlanPlease note: in the case of equal suitability, people with severe disabilities and their equals are given preference.ABB AG +49 (0) 621 381 3500Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Visit to learn more about the impact of our solutions across the globe.