Event Services Floor Coordinator

Events Floor CoordinatorThe Events Floor Coordinator will be the key liaison between the Event Managers assisting with coordination of events. Events include trade shows, conferences, expos, conventions, corporate meetings, fundraisers, consumer shows, performing arts, art shows and exhibits. This is an on-call, part-time position that supports events. The hours worked will be based on the need to support our events.Position ResponsibilitiesFacilitating visitor flow and implementing crowd control throughout the building, both during regular hours and for special events & programsAddressing and resolving visitor concerns and complaints and troubleshooting other issues on the floorEnsures the quality levels of food & beverage items and maintains quality standards in production, services, facilities and client satisfactionMeets with event planners to review event details, food orders, event agenda, decoration details, rentals, staffing and anything else that might be needed to be done to ensure a successful meeting or eventResponsible for the daily operations of the Conference floor, including providing support and guidance to fellow staff to ensure a successful and effective operation ending in a positive client experienceHelping control/direct visitors during emergencies or evacuationsPerforming a variety of administrative tasks and other duties as assigned by DirectorRoutinely working weekends, holidays and frequent eveningsPosition RequirementsAny combination of training and experience equivalent to a Bachelor's degree from an accredited college or university in Business Administration, Hospitality Management, or a related fieldExperience in coordinating a variety of events in a large cultural, convention or entertainment facilityKnowledge of current crowd management and security practicesKnowledge of computer software including Windows, Outlook, Excel, PowerPointKnowledge of coordinating service requirements for a variety of trade, business, educational, theatrical, entertainment, industrial and recreation eventsAbility to lead and direct others effectivelyAbility to meet and work successfully with customersTeam San Jose is an equal opportunity employer.