Jefe de equipo de la parte trasera de la casa

Team LeaderA team leader demonstrates our core values, embraces Chick-fil-A culture, and has a service-oriented heart. They have a passion for people and serving others, strong character, take initiative, and work with a sense of urgency at all times. Our team leaders are responsible for supporting upper management in executing daily operations and holding team members accountable for each component of operational excellence and our service recipe. The two main areas of focus for a team leader are completing tasks to make the restaurant run effectively and training/developing team members. Team leaders lead by example and set the tone for others to follow.Type of position:Full-time and part-timeOur benefits include:A fun work environment where you can positively influence othersFlexible schedule (and closed on Sundays)Learning firsthand from an experienced operator and restaurant leadersIntentional growth and development to help you achieve your career goalsScholarship opportunitiesCompetitive salaryResponsibilities of team leader:Participate operationally in daily activities in a high-volume, fast-paced restaurantOffer immediate and respectful response to guest needsHelp in training new employees, set the tone for change, and act as a role model for our teamBe a friendly and encouraging team playerOpen and/or close, lead changes, key holderCount drawers and finalize the dayExcellent communication skills, both written and spokenRequirements and qualifications:SmileMake and maintain eye contactSpeak enthusiasticallyBuild emotional connections with guestsReliable transportationAbility to work in a fast-paced environmentStrong interpersonal skills with a desire to serve team membersStrong commitment to superior customer serviceAbility to manage team member behavior and performance issuesAbility to work as a team with shared ownership and responsibilityPrevious experience as a shift leader, team leader, supervisor, team leader, restaurant manager, assistant restaurant manager, not required but preferred.Most Chick-fil-A restaurants are operated by independent franchise business owners who make all their own employment decisions and are responsible for their own content and policies.