Enrollment Specialist - Workforce

Posting DetailsPosting SummaryWorking Title Enrollment Specialist - Workforce Role Title Education Support Spec III Role Code 29144-SW FLSA Exempt Pay Band 04 Position Number 295R0800 Agency Tidewater Community College Division Tidewater Community College (Div) Work Location Suffolk - 800 Hiring Range $44,192 - $50,000, commensurate w/ experience. Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule8:30 AM - 5:00 PM, Monday - Friday, some evening and weekends required.Sensitive Position No Job DescriptionTidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC's institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.The Enrollment Specialist provides students with assistance in admissions, registrations, and funding as well as making referrals for supportive services as needed (internally and externally) to reduce barriers to education. This position will collect required documents for enrollment, register students in classes, make outbound calls, take inbound calls, respond to emails and process documentation related to admissions/enrollment.Special AssignmentsMay be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.KSA's/Required QualificationsDemonstrated excellent customer service and interpersonal skillsKnowledge of college admissions, recruitment and enrollment proceduresAbility to communicate effectively verbally and in writingAbility to problem solve, using sound judgment, in a fast-paced environmentAbility to work independently and as a part of a team, and prioritize workloadAbility to manage competing priorities and meet deadlinesMust be adaptable to changing priorities/needs of the divisionDemonstrated high levels of organization and attention to detailSkill at the advanced level using email, word processing, spreadsheet and presentation software, Microsoft Office SuiteAdditional Considerations* Experience with program management in a college setting and with workforce development activitiesOperation of a State Vehicle No Supervises Employees No Required TravelLimited within the Hampton Roads areaPosting Detail InformationPosting Number CLS_4437P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 05/05/2026 Job Close Date 05/21/2026 Open Until Filled Agency Website tcc.edu Contact Name Email Phone Number Special Instructions to ApplicantsIn support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155Additional Information Background Check Statement DisclaimerThe selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/EEO StatementThe Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.ADA StatementThe Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.E-Verify StatementVCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.Quicklink for Posting https://jobs.vccs.edu/postings/95783Supplemental QuestionsRequired fields are indicated with an asterisk (*).* I understand this position is not a remote position and I will be required to work in person.YesNoApplicant DocumentsRequired Documents* Resume* Cover Letter/Letter of ApplicationOptional Documents* Alternative Hiring Process Letter