Field Manager

FLOORING FIELD MANAGERLivonia, MI (Metro Detroit service area)Full-time, salaried$60,000 to $80,000 (based on experience)Schedule: 8:30 AM to 5:00 PMIMMEDIATE OPENING, hiring nowQuick highlights:Operations-focused role coordinating 200+ flooring installs per weekManage 10 to 20 subcontractor crews per day and keep the schedule moving80% office-based, 20% in the field, no overnight travelFlooring knowledge required, installation experience not requiredCompany fleet vehicle available from the Livonia office for local site visits ABOUT THE ROLECertified Flooring Installation (CFI) is headquartered in Newport, KY and is hiring a Flooring Field Manager for our Livonia, MI office. This is a new, high-impact role focused on coordinating subcontractor crews, scheduling installations, and resolving job issues quickly and professionally.You will be the main point of coordination between crews in the field, internal operations, and customers. Most of your day is based in the office coordinating schedules and solving problems. You will also visit job sites when needed to inspect work and troubleshoot.This is a fast-paced environment. If you are organized, decisive, and comfortable juggling a lot of moving pieces, you will do well here.WHAT YOU WILL OWNDaily scheduling and coordination across a high-volume installation pipeline (roughly 200 jobs per week)Subcontractor crew dispatch, capacity planning, and day-to-day supportJob issue resolution, including questions from crews, store partners, and customersClear communication and follow-up so installs stay on track and issues do not lingerAccurate documentation and updates so job status is always clear WHAT YOU WILL DOCoordinate the daily install schedule and handle changes, callouts, and priority jobsSupport 10 to 20 subcontractor crews per day with scheduling, questions, and troubleshootingTake and make calls with crews and partners to resolve issues and confirm next stepsVisit job sites as needed to inspect work, validate conditions, and support resolutionKeep clean notes and updates in internal systems so the team has real-time visibilityMaintain strong working relationships with installers, customers, and store leadership WHAT WILL MAKE YOU SUCCESSFULStrong flooring knowledge, you can speak the language and troubleshoot common install problemsExcellent organization and scheduling skills in a high-volume environmentComfort managing multiple priorities and staying calm when the day changesClear, professional communication with crews, customers, and internal teamsBasic computer skills, including email and job updates in scheduling or order systemsReliable follow-through and accountabilityInstallation experience is not required, but practical flooring knowledge is.WORK SETUPBased out of the Livonia office, approximately 80% in-office and 20% in the fieldLocal travel throughout the Metro Detroit area, no overnight travelCompany fleet vehicle available from the office for site visitsStandard hours are 8:30 AM to 5:00 PM, with occasional calls outside hours from crews already in the field COMPENSATION AND BENEFITSSalaried role, $60,000 to $80,000 depending on experienceMedical, Dental, Vision Insurance (eligible after 90 days)401(k) with employer match (eligible after 90 days)PTOLife and AD&D, plus additional life products available at group rates REQUIREMENTSMust pass a thorough background checkMust pass a pre-employment drug screenValid, unrestricted driver's license HOW TO APPLYSubmit your resume. If you have managed crews, schedules, or high-volume field operations, include one quick example of how you handled a job issue and kept the schedule moving.WHO IS BRONWICK?