Back End Engineer (Remote)
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đ Location: Remote (USA or Canada-based)đź Type: Full-timeđ° Compensation: $110,000 - $250,000 (subject to qualifications and experience) + equity + premium benefits
Job Overview
At Files.com, backend engineering is where scale and craft intersect. The Backend Ruby Engineer is responsible for systems that execute hundreds of millions of API calls every day, powering missionâcritical data movement for more than 4,000 enterprise customers worldwide. This is not about tinkering at the edges â itâs about building productionâgrade systems where performance, resilience, and reliability are nonânegotiable.
Ruby is at the heart of our stack, but this role goes far beyond Rails. Engineers here work in an advanced Ruby ecosystem that includes an internal framework, a distributed job system, Redis, Elasticsearch, and deep integrations with providers like S3 and Azure. The challenges span distributed systems, largeâscale search, versioning, and security â the kind of work where Ruby shines when paired with thoughtful engineering. And for those who want to broaden their craft, thereâs plenty of opportunity to contribute in Golang, Python, Java, and across the stack.
This is backend engineering at its sharpest: highâimpact, highâautonomy work where the code written directly supports some of the worldâs most recognizable brands.
Youâll work with a flat, engineeringâfirst team led by a CEO who is himself an engineer, still deeply involved in technical decisions. Youâll collaborate with peers across infrastructure, frontend, and product â and youâll have the authority to dive into any layer of the stack when it makes sense.
And unlike siloed roles in big enterprises, youâll bounce across projects, own meaningful outcomes, and contribute to openâsource efforts. Files.com is a flat, highâtrust culture where initiative is rewarded and engineers have the freedom to shape their craft.
Who We Are
Weâre Files.com, a profitable, founderâled SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.
Weâve built a $35M+ business with just 70 people by hiring smart, disciplined, highâoutput teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, weâre scaling intentionally â and this role is a critical part of that growth.
What Makes This Role Different
Beyond Rails: While we started as Ruby on Rails users, our stack is built today on a custom Ruby framework, a customâbuilt job system (similar to Resque), Redis, Elasticsearch, and integrations with providers like S3 and Azure. Youâll push Ruby to its limits and beyond.
Serious CI/CD: We use GitLab for CI/CD with a sophisticated deployment pipeline on AWS. Engineers ship with confidence, speed, and reliability.
Testing Built for Velocity: Our Ruby stack is wired for productivity. We rely on Bundler for dependency management, RSpec and Minitest for robust testing, and Factory Bot for clean, reliable data setup. Everything is designed to give you speed and confidence in shipping â testing here accelerates, not slows you down.
WorldâClass Training & Documentation: Our internal Engineering Training Guide is nearly a million words long, and everything we build is thoroughly documented. Youâll never be stuck without guidance.
Scale + Reliability: Youâll work on systems that handle hundreds of millions of API calls a day, moving data for thousands of enterprise customers. Testing, reliability, and maintainability arenât afterthoughts â theyâre the foundation.
EngineerâFirst Culture: Youâll have an entire engineering team at your back. Files.com is built for engineers, by engineers. Every tool, every system, every process is designed to make you more productive.
Proven Growth Path: Our engineering managers all grew from within. Many engineers here expand beyond backend into mobile, infrastructure, or platform ownership. The growth path isnât just open â itâs expected.
Sample Recent Projects
Universal Metadata Extractor: Built a scalable pipeline that extracts and normalizes metadata from dozens of file types so customers can search, tag, and audit files with precision.
Job Orchestration Engine: Built a distributed Ruby job system to handle largeâscale, parallel file processing with reliability guarantees.
CrossâCloud Automation: Extended our orchestration engine to support realâtime workflows across SharePoint, Box, and Google Drive.
Upcoming Projects (Next 6â12 Months)
AIâPowered Content Discovery: Implementing semantic file search using vector embeddings for meaningâbased file discovery.
ZeroâTrust File Sharing: Designing ephemeral file access links with advanced device posture and geolocation constraints.
NextâGen Sync: Rebuilding our sync layer to support multiâdirectional, conflictâaware synchronization at petabyte scale.
Observability at Scale: Rolling out a monitoring framework with distributed tracing for realâtime visibility into file flows and API calls.
Policy as Code: Enabling IT teams to define and enforce security and retention rules in versionâcontrolled code.
What Youâll Actually Do
Own Features EndâtoâEnd: Design, implement, deploy, and support services.
Push Beyond Rails: Work with microservices, Redis, Elasticsearch, proprietary infrastructure, and largeâscale integrations.
Collaborate Across Teams: Partner with infrastructure, frontend, and product to deliver cohesive systems.
Elevate Quality: Contribute to code reviews, documentation, and standards that make the team stronger.
Optimize Performance: Identify bottlenecks and build systems that are resilient, fast, and reliable.
Who Thrives in This Role
â
Engineers who want to solve hard scale problems (hundreds of millions of API calls daily).â
Builders who care about clean, maintainable code â not just getting something to âwork.ââ
Polyglot thinkers who love Ruby but also want to explore Golang, Python, or fullâstack projects.â
People who thrive in highâtrust, flat teams where initiative is rewarded, not managed away.â
Engineers who enjoy engaging with openâsource and pushing the ecosystem forward.
Your Growth Path
Backend Engineers at Files.com donât stagnate. Many start in Ruby, then expand into:
Technical Leadership â owning major services and mentoring others.
Infrastructure/Platform Engineering â working on orchestration, observability, and deployment systems.
Staff/Principal Tracks â tackling companyâwide architecture challenges.
OpenâSource Impact â contributing upstream improvements back to the ecosystem.
Every single engineering manager at Files.com was promoted internally. Growth isnât a promise here â itâs a proven track record.
𩺠100% Paid Health, Dental & Vision (75% for family)đ¸ 401(k) with 4% Company Matchđ Equity Grants for Every Employeeđź Paid Parental Leaveđ´ 20 PTO Days + 11 Holidays + Full Company Winter Breakđ° $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Giftsâď¸ Team Travel to NYC, Austin, Nashville, Miami, and more
đ Bottom Line: This is a highâvisibility, highâleverage engineering role where your work shapes the backbone of a platform used by thousands of enterprises every day. If you want daily variety, the freedom to explore beyond Ruby, and a fastâgrowth environment that rewards ownership, this is your seat.
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