Stylist-2

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.StylistALAÏA | Miami, FloridaReports to: Boutique DirectorRole OverviewAn ALAÏA Stylist is an ambassador of the Maison, in charge of welcoming every guests into the Alaia family. They are a trustworthy advisor to clients and a reliable partner to managers of the store.ResponsibilitiesA Client Relationship Owner Ensures every client is welcome, well taken care of and takes pride in developing long-term relationshipsIs aware of CRM targets and actively engages in all actions to reach themImplements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframeConsistently captures client data and takes notes of all qualitative informationFamiliar with the portfolio of customers, and in particular their VVICs and VICsAn omnichannel business partnerOffers excellent customer service and improves individual business performanceUses all omnichannel services available to grow omnichannel salesIs aware of store and individual Sales and KPI targets and actively engages in all actions to reach themActively completes trainings and participates in all commercial activities set by the SM/ASM/HOIs aware of local trading environment and competitors activitiesAn operations excellence supporterEnsures impeccable store environment, BOH and grooming at any time of the dayProactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all timeImplements all guidelines related to store and back of house management and participates in inventoriesSupports after sales clients and follows up to ensure impeccable after sales serviceComplies with established Richemont policies and standardsQualificationsPrevious experience in retail sales and operationsExcellent interpersonal, communication, and computer skills are requiredStrong attention to detail with the ability to handle multiple tasks simultaneouslyAbility to sit down and stand for extended periods of timeAble to work open availability including evenings, weekends and holidaysAbility to lift up to 20lb boxes regularlyRichemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.We OfferEmployee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.At Richemont, We Craft the Future!Expected Hourly Range: $26-$30Salary will be determined based on relevant skills and experience.