Administrative Assistant

We are seeking an Administrative Assistant to support one of our client in Gaston County. Essential Job FunctionsReview applications for assistance consistent with federal requirements, program policies and proceduresPerform quality control checks on applications to ensure policy is being followedTriage application inquiries, identify solutions, and respond in a timely manner to applicantsRespect client dignity and confidentiality at all stages of the application processMaintain and track applications, ensure information accuracy through monthly reporting, log new information and document awardsEnsure current and accurate records are available for applicantsAccurately maintain information within the system including associated documentationSupport accounting functions that track payment to applicantsExcellent attention to detailCustomer service and/or phone intake backgroundStrong written and verbal communication skillsExcellent organizational and record-keeping skillsAbility to manage multiple projects and staff simultaneouslyStrong critical-thinking and problem-solving skillsEmbraces a quick paceComfortable speaking with applicantsStrong customer service skillsNesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.