Public Safety Dispatch Supervisor

Salary: $32.39 - $41.37 HourlyLocation : Lincoln, NEJob Type: Full time/probationary or statusJob Number: 202600253Department: Police DepartmentOpening Date: 04/24/2026Closing Date: 5/17/2026 11:59 PM CentralJob Posting InformationStep into a leadership role at the heart of public safety operations. In this position, you'll oversee and coordinate the fast-paced activities of an Emergency Communications Center during your assigned shift - guiding a skilled team of Public Safety Dispatchers and Senior Dispatchers as they handle critical calls for Law Enforcement, Fire and EMS services. You'll play a key role in ensuring seamless communication and response by leveraging advanced technologies, directing workflows, and maintaining strict adherence to agency Rules and Regulations, General Orders, and Standard Operating Procedures. This role also offers the opportunity to shape operations by developing clear, effective SOPs, evaluating compliance, and fostering a professional, collaborative team environment. If you're a confident decision-maker with a passion for leadership and public safety, this is your chance to make a meaningful impact every day. Hiring Process: Candidates will complete an assessment followed by a panel interview. MINIMUM QUALIFICATIONSGraduation from high school or equivalent with three (3) years of experience in the operation of communication and emergency service equipment utilized in dispatching public safety responses; or any equivalent combination of training and experience that provides the desirable knowledge, abilities and skills.NECESSARY SPECIAL REQUIREMENT:CPR certification as required, prior to the completion of the probationary period.Emergency Medical Dispatch certification as required, prior to the completion of the probationary period.Certification on the National Crime Information Center computer system (NCIC) computer system as required.We value each City of Lincoln employee and one way we demonstrate this is by providing an attractive and competitive total compensation package that adds value to our employees' professional and personal lives. The following benefits are available for this position:Pay increases are available upon completion of the 6-month new employee probationary period, and annually thereafter based on performance.We encourage a healthy work-life balance by offering 11 days of vacation leave and 12 days of sick leave annually that you begin accruing upon hire; plus 11 paid holidays and 2 personal convenience days. All medical, dental, and vision benefits for you and your family begin the first of the month following hire, no need to wait!30 days of Paid Parental LeaveEmployee Assistance Programs offering work/life services, wellness coaching, short-term counseling, legal assistance, and financial coaching.Up to 4 days of Funeral and Bereavement Leave $70,000 of Life Insurance$1,250 of Tuition Reimbursement401(a) Retirement Plan. If you make a 7% contribution, the City will contribute 9%Employer provided Post Employment Health Plan for eligible medical expenses that occur after you leave City employment.Optional benefits include: Medical and/or Dependent Care Flexible Spending AccountsAllstate Voluntary PlansSupplemental Term LifeDeferred Compensation Plans01 CONFIDENTIALITY DISCLOSURE AND APPLICATION COMPLETION ACKNOWLEDGMENT:This application process uses a combination of automated and hand scoring of all application materials against screening criteria that have been established by the employer.1. I understand that if I have not completely and fully answered all application questions and/or supplemental questions with details, I may not receive full credit for my education and/or experience.2. Further, I understand that merely referring to my resume (e.g. "see resume" in lieu of providing detailed responses) is not sufficient for purposes of ensuring accurate application evaluation.3. All employers, work and volunteer experience, and education described in the following Supplemental Questions must also be listed on the application.4. I understand that I am responsible for the accuracy and completeness of my application and my responses to the supplemental questions. Acknowledge02 Do you have any of the following certifications: (Check all that apply) ENPRPLCPEAPCO or NENA Supervisor CourseCMCP or CCMOther (specify below)None03 If other, please specify 04 Indicate your highest level of school. High School Diploma or GEDSome CollegeAssociate's DegreeBachelor's DegreeMaster's DegreeDoctorate Degree05 Do you have experience operating communication and emergency service equipment utilized in dispatching public safety and medical emergency personnel? (Experience may include additional duties and training such as Incident Dispatch Team, Emergency Management Training or Education, volunteer activities, computer usage and other technologies that may be of a similar nature and when included with actual employment may total more than actual years employed. ) No experienceYes, less than 6 months experienceYes, 6 months to 2 years experienceYes, 2 to 4 years experienceYes, 4 to 6 years experienceYes, more than 6 years experience06 If yes, please list the employers from your application where you acquired this experience AND describe your work experience. 07 Do you have experience dispatching for any of the following: (check all that apply) Law EnforcementFireMedicalMilitaryTrucking CompanyOther (specify below)None08 If other, please specify 09 If yes, please list the employers from your application where you acquired this experience AND describe your work experience. 10 Do you currently possess a valid Emergency Medical Dispatch certification through the International Academies of EMD? YesNo11 If yes, please indicated when and where you acquired this certification. 12 Do you possess a current CPR certification? YesNo13 By checking "Agree" below, I understand that I have made application to enter and participate in the completion of the competitive promotion examination process for the position of Public Safety Dispatch Supervisor. I understand that any false information I record on the application will be sufficient reason for rejection. Also, I attest that I have not received any prior information regarding the Public Safety Dispatch Supervisor Promotional Process. I further agree not to divulge any information to anyone regardless of their participation in the process until all candidates have completed the process. Failure to comply with these guidelines could lead to disqualification and/or disciplinary action. AgreeRequired Question