Account Manager

SummaryThe Account Manager is responsible for managing all account and project activity within assigned accounts and is the clients’ key contact for all day-to-day business.ESSENTIAL RESPONSIBILITIES AND DUTIES include the following. Other duties may be assigned:Market and promote all of Henriksen/Butler's products and servicesCoordinate appropriate resources to establish, maintain, and enhance our position within assigned accountsRespond quickly and professionally to client’s needs while adhering to established procedures for conducting business within the cycle of serviceDevelop a Business Plan based on anticipated business for all assigned accountsInitiate and maintain Account Profile for all key accountsSubmit, on a monthly basis, 90 day forecasts, specific opportunities, and A&D and identified project activity on all accounts assignedOn a regular basis, meet with Vice President to review the status of each accountProvide team with detailed status reports from customer service on all account activity including all open orders, proposals, and projectsKeep team informed of any problems or unresolved issues, changes in personnel, product standards, or competitive initiativesAttend all sales and team meetingsParticipate in all relevant training opportunitiesSubmit all requested information in the time designatedOther duties as assigned, duties are subject to change due to personal growth, organizational development, technological/industry advancementsDesired Skills & Experience4-year degree, concentration in Sales or Design preferred2-5 years of sales account management experience – furniture industry experience extremely helpfulValid driver’s license and personal vehicle requiredStrong written and verbal communication, interpersonal and customer-service skillsWriting skills must be sufficient to compose and edit a variety of documents using correct spelling, grammar and punctuation with the ability to pay close attention to detail and proofread work carefullyStrong Microsoft Office Suite with ability to learn and use new computer programs/applicationsGood organizational, time management, customer service and problem-solving skillsAbility to work accurately to meet deadlines by adapting to changes in work environment, work assignments, and/or changes in priorities in a flexible way by working from your own initiative and/or following direction, policies, or proceduresUse analytical and decision-making skills to offer options and resolve problems in a variety of contextsAbility to work effectively as part of a team ensuring efficiency of projects from start to finishAbility to read and understand floor plans and other related technical drawingsExercise flexibility, initiative, good judgment and discretion in handling confidential materials and matters as well as highly complex sales challengesDISCLAIMERThis job description is not a comprehensive list of activities, duties or responsibilities. HB Workplaces reserves the right to modify job descriptions according to business necessity. Job descriptions should be reviewed at least annually for compliance and appropriateness.