Underwriting Operations Technician

BITCO Corporation , headquartered in Davenport, Iowa, is currently seeking an Underwriting Operations Technician to join our Underwriting Operations team. BITCO provides quality property and casualty insurance services to specialized industries including Construction, Forest Products, and Oil & Gas. This position is eligible for a hybrid work schedule after an introductory training period.Position Summary :The Underwriting Operations Technician supports the Commercial Underwriting team by processing policies and quotes. This role reviews applications and policy changes for accuracy, rates new and renewal business, calculates premiums, and assists Underwriters with quotes and endorsements. Strong attention to detail, knowledge of rating systems and industry manuals (ISO, NCCI), and the ability to understand insurance policy language are essential for accurate and efficient processing.Primary Responsibilities :Read and comprehend written documents including insurance and policy terms and other factual informationReview applications and requests for policy changes to ensure information is accurate in order to complete the rating process; and reports to the Underwriter accordinglyRate policies and changes in such policies, utilizing the company's rating/publishing systemAssist in contacting Underwriting personnel to discuss quotes, renewals, applications, changes and underwriting issuesMaintain proficiency in the use of the company's rating/publishing systemMaintain proficiency in the use of ISO, NCCI, and other appropriate online manualsCalculate premiums on endorsements, cancellations, and payment plansPerform other duties as assignedQualifications : Previous Property/Casualty Commercial Lines Insurance experience preferredKnowledge of ISO (Insurance Services Offices) /NCCI (Workers' Compensation) regulationsPrevious experience with insurance rating/publishing system(s) preferredStrong verbal and written communication skillsBasic understanding and application of Microsoft OfficeHigh attention to detail and accuracyProven ability to stay organized and meet deadlinesStrong interpersonal and customer service skillsWork Environment & Physical Requirements: Must be legally authorized to work in the United StatesOffice environment; this position is eligible for a hybrid work schedule, as directed by managerFrequently sit at a desk or other work station for extended periods of timeOccasionally lift and carry equipment and/or materials weighing up to 15 poundsRoutinely bend, kneel, reach, see, be mobile and walk aroundMust be able to attend and perform job duties effectively both in-person and virtually, as required by managerTravel - none to minimalBenefits: Competitive salary and benefitsPaid time off and 12 paid holidays a yearHealth, dental, and vision insuranceCompany paid life insurance - 2x annual earningsOld Republic 401(k) Savings and Profit Sharing PlanEducation and training opportunitiesInsurance designations encouraged with financial assistance availableDaily two-hour flexible start and end time for 7.5-hour workdayEmployee Fitness Program