Customer Service Representative

HIRING as of 09/03/2024 We are looking for a Call Center Representative that will be ready to perform and be The successful candidate for effectively Taking Customers calls regarding appointments for customers appliances , we do not Cold call nor do sales Looking for consistent candidate, attendance is very important for the Job. Very active and Ready to Work , Please message and Apply . Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Schedule Appointment ensure customers needs are met Keep records of all conversations in our call center database in a comprehensible way Skills Track record of over-achieving quota Strong phone and verbal communication skills along with active listening 35 WPM Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree Job Type: Full-time Pay: $16.00 - $17.00 per hour Expected hours: 40 – 50 per week Benefits: Flexible schedule On-the-job training Work from home Shift: 10 hour shift 8 hour shift Day shift Work Location: In person