Senior Pre-Processor

Salary Range: $35.00 To $37.25 HourlyFull-TimeLocation: Severna Park,Reports To: Branch ManagerWorks Directly With: Pre- and Post-Closing Processing teams, Branch Manager and Branch Settlement OfficerSUMMARY:Eagle Title is an award‑winning, fast‑paced title company seeking a highly experienced, solutions‑oriented Senior Title Processor.Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.This role is designed for a top-tier processor who operations with a high degree of independence, consistently delivers clean files, and confidently navigates complex or time-sensitive transactions without reliance on escalation. The Senior Pre-Processor served as a resource – managing a full pipeline of files while elevating team performance through expertise, judgment, and proactive problem-solving. This role also operates effectively in a rapidly evolving environment, including the continued adoption of new technologies and AI-driven tools that enhance processing efficiency, accuracy, and client experience.What Sets This Role ApartIndependently manages complex, high-risk, or exception-heavy filesResolves the majority of issues before escalation is requiredProduces consistently clean closings with minimal post-closing correctionsServes as a trusted resource and informal leader to other processorsDemonstrates deep working knowledge of Maryland-specific title requirements and practicesThrives in a high-volume, fast-paced environment with competing prioritiesDemonstrates a high level of adaptability, quickly adopting and effectively utilizing new tools, systems, and workflow enhancements as operations evolveRESPONSIBILITIES:File Management & Closing OversightManage residential title files from inception through closing with a strong emphasis on accuracy, urgency and ownership.Independently handles high-volume and complex transactions, including files with tight deadlines or unique challenges.Proactively identifies and resolves issues impacting processing, underwriting, or closing without reliance on management intervention. Ensures all files are closing-ready on schedule, with minimal rework required post-closing.Compliance, Accuracy & Risk ManagementEnsure full compliance with contracts, settlement statements, mortgages, deeds, title policies, and ALTA Best PracticesExercise advance judgment in reviewing legal and financial documentationMaintain strict confidentiality and adherence to security protocols. Verify and manage all monetary amounts to satisfy mortgages, taxes, judgments, and other lien requirements with precision.Communication & Client ExperienceServe as a steady, professional point of contact for agents, lenders, buyers, and sellersCommunicate proactively to prevent delays and manage expectationsDe‑escalate high pressure situations with confidence and professionalism Team Leadership & CollaborationAct as a go‑to resource for processors, offering guidance and problem-solving supportAssist in onboarding and mentoring and less experienced processorsSupport team coverage during high‑volume periods or staffing gapsShare insights, best practices, and process improvement ideas Systems & Task ManagementMaintain accurate and timely updates in (Qualia) Actively manage task lists and work‑in‑progress to prevent delays and overdue itemsIdentify recurring issues or bottlenecks and recommend process improvementsQuality & Performance Standards Consistently produce files with minimal post‑closing corrections or defectsContribute to reduced escalations, improved cycle times and overall team efficiencyMaintain a high level of accountability for file quality and closing readinessREQUIRED SKILLS:Highly independent, self-directed, and accountableThrives in a fast‑paced, deadline‑driven environment Demonstrates an ability to quickly absorb and operationalize new tools, systems, and workflows, contributing to increased efficiency, accuracy, and scalability as the title industry evolvesCalm and composed under pressureExceptional attention to detail and critical thinking abilityStrong communicator with professional presenceTeam-oriented with a willingness to support and elevate others5+ years of senior level experience in residential title processing Demonstrated ability to manage complex transactions independently Strong knowledge of Maryland title practices and requirementsProven track record of delivering clean, accurate closingsProficiency in Qualia preferredActive notary preferredAdvanced prioritization and time‑management skillsForward‑thinking, proactive, and solutions‑orientedDemonstrated integrity, teamwork, and reliabilityThe Senior Pre-Closing Processor is a full-time position with competitive benefits.Salary Requirements: $35/hr – $37.50/hrBenefits:Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), Safe Harbor 401(k), Long-term Disability and Employee Assistance Program (EAP).What We OfferMentorship and support from experienced attorneys and management professionalsA collaborative, high-performing team environmentCompetitive compensation aligned with senior-level expectationsGrowth opportunities within a respected, expanding organizationThis is a terrific opportunity to join a culture-orientated growth company. Eagle Title is an equal-opportunity employer committed to diversity and inclusion in the workplace. xaygatp Interested candidates should apply by submitting their resume here.Compensation details: 35-37.5 Hourly WagePI0a69cc733a0e-37344-40494063