Program Manager

Role descriptionProgram ManagerExperience 15+ YearsMandatory SkillsFirst escalation point for all issuesKnowledge of AI and ML is needed.Issues handling and resolution at engagement level.Periodic status updates and project review with customer managersRisk management at engagement levelClarity time sheet managementSLA metrics managementPeople management for Vendor onshore teamManaging onboarding and offboarding of resourcesCapacity planning and project pipeline review with customer managersVendor resource back up planningSuggest and track process changes and improvementsShould have data related background like Teradata and knowledge of ETL toolKnowledge / exposure to GCP or any other cloud will be added advantageInterpersonal SkillsWell-developed analytical & problem-solving skillsStrong oral and written communication skillsExcellent leadership skills with ability lead and guide and groom the teamExcellent team player, able to work with virtual teamsAbility to learn quickly in a dynamic start-up environmentAble to talk to client directly and report to client/onsiteFlexibility to work on different Shifts and StretchFlexible to travel and relocate in India and AbroadOther detailsSalary range $95000 to $165000