Bank Teller

Job Title: Bank TellerDepartment: Teller OperationsReports to: Branch ManagerLocation: Rusk, TXFSLA Status: Non-Exempt | Full-TimeSupervises: NoneCompany DescriptionAt Texas National Bank, we believe in treating every customer with respect and offering personalized financial services guided by the golden rule. As a locally owned and independent bank, we have been committed to helping East Texas families and businesses thrive since 1985. With nine branches across the region, we uphold values of expertise, heritage, leadership, and community engagement. Our focus remains on delivering reliable banking solutions while building lasting relationships with the communities we serve.Job Description Performs a variety of professional teller services to the bank’s customers and accurately and efficiently completes customer transactions. Makes referrals and uses cross-sell opportunities to achieve bank growth objectives. Responsible for adhering to policy and procedures to minimize loss to the bank and maintain cash control of the bank’s assets.Essential Duties, Responsibilities & Accountabilities:Provides professional teller services to the bank’s customers by prompt acknowledgment of the customer, maintaining a friendly and courteous demeanor, ensures customer satisfaction on transaction requests and presents a professional image.Accurately and efficiently completes customer transactions, including but not limited to, cashing checks, receiving deposits, savings account transactions, change orders, processing transfers, loan payments, redeeming bonds, cash advances, cashier’s checks, stop payments and wire transfer requests.Follows department policies and procedures, regulations and security procedures, completes necessary documents and maintain customer confidentiality.Accurately and efficiently completes Currency Transaction Reports and Reg CC forms.Responsible for achieving performance standards for referrals and cross-sell of products and services to achieve bank growth objectives.Processes mail and night depository deposits.Balances cash drawer and maintains control and accounting of the bank’s cash assets.Assists the supervisor in completing special day-end processing and daily reports.Performs, at the request of branch management, deposit services and other clerical duties based on branch staffing requirements.Required Skills:Minimum of one-year cash handling experience.Excellent customer service and communication skills.Detail oriented.Conflict resolution skills.Work a flexible schedule including Saturdays.Ability to effectively access and interpret information on computer screens, documents, reports and cash denominations.Ability to efficiently operate a PC, calculator, telephone, typewriter, fax machine, copier and other office equipment.Desired Skills:Prior teller experience.Basic accounting skills related to debits and credits.Experience with teller machine.Ability to work independently and as a team with excellent time management skills.Knowledge of personal computer and related word processing and spreadsheet software.Knowledge of various banking departmentsEducation/Certifications:High school diploma or equivalent experience.