Sales Manager

Location: Irvine, CA (On site) | Type: Full Time | Salary Range: $160,000 - $230,000 a yearAs a Sales Manager at Norm Reeves Volkswagen, you play a key role in leading the sales team and delivering an outstanding guest experience. This position focuses on training, coaching, and developing top-performing Sales Associates while driving strong results. It’s a great opportunity for an energetic, proactive leader to grow their career with us!What You’ll DoSupervisory Duties:Hires, trains, supervises, and monitors the performance of the new- and used-vehicle department.Meets with GM/GSM to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profits, expense management, and operating profit.The Sales Manager will promote the company’s core values and have the ability to positively influence the team’s success.Essential DutiesOversee all activities occurring in the vehicle showroomCoach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performanceSet sales goals, track progress, and lead team to achieve and exceed those quotasRespond to customer complaints and ensure highest level of customer satisfactionForecast sales for upcoming months and quarters and compile the necessary reports for dealership management to reviewMonitor departmental customer satisfaction ratings and ensure potential buyer follow up to develop, execute and supervise sales control system.What You’ll NeedProven track record with automotive retail salesAbility to analyze situations and make win-win business decisionsHonesty, empathy, and exceptional communication skillsStrong organization, closing ability, and follow-up skillsVolkswagen/European experience preferredBenefits & Employee PerksMedical, Dental, Vision, and Complimentary Life Insurance 401k Matching and FSA Tuition Reimbursement Paid Time Off (accrues) Supplemental Insurance (Hospital, Accident, Critical Illness) Discounts on Vehicles, Services, and Parts