Customer Service Rep

Alta Resources HiringAlta Resources is hiring Customer Service Representatives, located at our Ortigas, Pasig City call center, to support our client's products. You bring the desire to succeed as a customer service professional and we'll provide the necessary training and on-going education. Previous work experience in healthcare and retail, or call center industries is helpful but not required.Duties & QualitiesUse phone (voice), email and other forms of communication to address the needs of our client's customersHelp facilitate, analyze & resolve customer issuesProvide product support, solutions & additional product informationStrong desire and passion to help and serve othersHigh level of confidence, enthusiasm and a positive attitudeExcellent verbal and written communication skillsAbility to build relationships with clients, customers and co-workersWorking at Alta ResourcesWork with people & customers that are passionate about the same things you areExpand your writing & communication skillsOn-the-job paid trainingCareer advancement & education reimbursementsAdditional Job InformationComprehensive Care: HMO, Life & Accident Insurance for employee (and dependents) and holistic mental support upon regularizationGenerous time-off: 15 vacation leaves + 15 sick leaves, with full benefits kicking in upon regularizationService milestone rewards and financial assistance programs10k signing bonus (seasonal hiring)Rewards and Recognition Program including company sponsored eventsPasig City, PH