Network Administrator II

Job DescriptionAims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position.Team OverviewThe Network, Infrastructure and Communication Systems (NIC) team consists of five network and systems administrators and a team Director who reports to the Chief Information Officer/AVP. This team highly values collaboration. All of the team members manage all of our systems. Two of the team members (including this position) focus primarily on network design, performance, troubleshooting and maintenance. The other three team members focus primarily on systems administration for many applications, as well as server management. We support multiple campuses and our own primary and secondary data centers. We rotate on-call duties through the team, usually about 1 week per month per team member. We work the usual business hours but do have systems maintenance days and other maintenance days where we work non-business hours. We use Palo Alto firewalls, Extreme switches, and Aruba wireless controllers and access points. We use ClearPass as a network access control solution. Our systems include VMware/Hyper-V and SANs – we are about 95% virtualized, Dell hardware (hosts/servers, storage), Windows and Linux servers, Avaya Cloud Office telecom, TeamDynamix ESM, and Veeam backup and replication. Other IT teams reporting to the CIO/AVP include IT Service Center, Enterprise Services, and Cybersecurity.ResponsibilitiesInstall, maintain, and enhance the College network infrastructure for both wired and wireless: monitor functionality, troubleshoot, or upgrade as necessary.Responsible for Windows and Linux network configuration. System diagnostics and troubleshooting, including analysis of ongoing performance, system slowdowns, and bottlenecks.Monitor health of day-to-day operations of networks, servers, systems, and all other mission-critical IT systems, and perform vulnerability patch management.Check monitoring systems for issues daily, create tickets and resolve issues as needed.Research product, AP and switch configurations, hypervisor network configurations, device builds and implementations, lift, install, and move servers and devices in the data center and other sites as needed.Research, propose and implement IT-based solutions for Aims.Solve issues with hardware, software, network function, and telecommunications for any and all systems used at Aims.Assist peers in IT in solving problems and troubleshooting.Install, configure, and perform maintenance on IT hardware (servers, network equipment, wireless access points, etc.) where required on any of the Aims campuses.Document processes, procedures, equipment details, configurations, software specifics, network or systems administration notes, and any job-related functions in the departmental knowledge base for the NIC team.Minimum QualificationsAssociate's Degree in Computer Science or another related field and four (4) years of experience repairing, maintaining, and troubleshooting wired and wireless networks and multi-server environments, operating numerous software applications and computers in a complex, dynamic data center and networked environment, and knowledge of fiber networks or an equivalent combination of education and/or work experience.Extensive knowledge of Windows and Linux operating systems and networking for virtual servers.Network and switch configuration, installation, testing, and monitoring procedures.Other applicable certifications.Use of company vehicle required; must pass an MVR and be insurable under Aims insurance.Preferred QualificationsCCNA, CCNE, A+, Net+, Extreme or other relevant certifications.BenefitsBenefits effective immediately.100% employer-provided medical & dental coverage (employee only).85% employer-provided medical & dental coverage for employee's spouse and/or family.Voluntary vision insurance.Staff annual leave (minimum accrual of 15 days) & sick (minimum accrual of 12 days).17 paid holidays and 3 personal days per year.Summer schedule: 4-day work week – Fridays off.Employer-paid long-term disability and life insurance premiums.Tuition waiver & reimbursement for employees.Tuition waiver for dependents.PERA employer (see www.copera.org for comprehensive benefits).Additional supplemental benefits & retirement programs available.Access to the PERC (Aims gym) for employee & one guest.Free parking on all campuses.Equal Opportunity StatementAims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status.J-18808-Ljbffr