Administrative Analyst

Identifying and analyzing root causes of quality issues. Proposing and implementing solutions to improve processes and prevent future defects. Tracking and reporting on progress in resolving product issues. Other Responsibilities:   Developing and maintaining test documentation. Performing regression testing to ensure changes don't introduce new issues. Participating in product design reviews. Keeping up-to-date with industry standards and best practices. In some cases, may be involved in monitoring customer interactions (e.g., call center quality analysis).