SERVICE SHOP DISPATCHER

Description of the role: The Service Shop Dispatcher at Red McCombs Ford in San Antonio, TX plays a crucial role in ensuring smooth operations in the service shop. Working closely with service technicians and customers, the dispatcher is responsible for coordinating incoming service requests, managing work orders, and providing excellent customer service. Responsibilities: Coordinate service requests and appointments Manage work orders and assign tasks to service technicians Communicate with customers regarding service updates and timelines Ensure the service shop operates efficiently and meets service deadlines Maintain accurate service records and documentation Requirements: Excellent communication and organizational skills Ability to multitask and prioritize tasks effectively Experience in a similar role in the automotive industry is preferred Knowledge of automotive service procedures and terminology Strong attention to detail and problem-solving abilities Benefits: Competitive compensation Health, dental, and vision insurance Paid time off and holidays Employee discounts on automotive services Opportunity for career growth and development About the Company: Red McCombs Ford is a leading automotive dealership in San Antonio, TX, committed to providing exceptional customer service and quality vehicles. With a strong focus on employee satisfaction and community involvement, Red McCombs Ford offers a dynamic and supportive work environment for its employees.