Parts Manager

Parts ManagerDepartment: Parts DepartmentReports To: Operations Manager, Dealer PrincipalOverviewThe Parts Manager's main responsibility is to manage and develop the parts business in a cost efficient and profitable way. The parts manager ensures a healthy inventory level that meets the needs of the end customers and the service department and contributes to a profitable business with well-defined targets. This is achieved by a high level of parts availability and parts sales. This work contributes to an optimized utilization of the service shop and long profitable relations with the customers.BenefitsHealth Insurance401(k) Retirement PlanPaid Time Off (PTO)Competitive WagesFlexible SchedulingQuarterly Bonus ProgramKey ResponsibilitiesManage Parts Strategy and Business - Implement and develop the parts strategy in order to maximize the profitability within the parts business.Manage Parts Customer Relations - Build and develop new and existing customer relationships, ensuring availability and prices are being met and delivered to meet expectations.Manage Parts Operations - Work accordingly to standards, regulations, and requirements, comply with policies and procedures, completion of documents and records and maintaining a high standard of cleanliness and tidiness within the workshopManage Parts Operations Compliance - Contribute to the environment and culture by bracing acceptance, active teamwork participation, self-peer accountability while committing to professional developmentService Department Leadership - Create and foster an environment that embraces acceptance, cultivates teamwork, holds everyone accountable, and steadfastly commits to professional development.Ensuring Accountability - Holding yourself and others to high standards of accountability while creating an infrastructure and transparent culture that supports and measures personal and organizational responsibility and accountability.Customer Understanding & Focus - Demonstrates a strong grasp of customer industries, operations, and business drivers while providing service excellence and tailored solutions that optimize customer profitability. Maintains ongoing client contact and offers seasoned advice to both customers and internal teams to support growth and long-term success.General Knowledge & SkillsBusiness Acumen - Using an understanding of business issues, processes, and outcomes to maintain and enhance business performance.Safety & Health - Demonstrates understanding of the importance of safety and health policies, procedures, and regulations. Creates and safeguards a healthy, safe, and sustainable work environment for all employees.Communication & Teamwork - Listens and communicates openly, honestly, and respectfully with diverse audiences while promoting dialogue and building consensus; works collaboratively across teams to achieve organizational goals.Products and Services - Maintains an up to date understanding of International and IC Bus products and services necessary to perform duties and tasks. Understands International products and services value proposition connected to processes and business.Initiative - Dealing with situations and issues proactively and persistently, seizing opportunities that arise. Focusing on addressing current issues.Planning & Organizing / Results Oriented - Effectively sets goals, creates structured plans, and allocates resources to achieve success. Demonstrates ambition, efficiency, and perseverance in consistently meeting or exceeding objectives.Resource Management - Demonstrates the effort, willingness, and ambition to achieve desired results. Meets objectives and responds proactively to avoid disappointing results. Explores methods for working more efficiently and more effectively, showing perseverance.Problem Solving - Identifying problems and the solutions to standard problems. Effectively escalating non-standard problems to appropriate management.Analytical Thinking - Analyzing and synthesizing information to understand issues, identify options, and support sound decision making.Desired Education & ExperienceHigh school education or equivalentRelevant work experiences in a dealership/warehouse positionFurther education in a relevant fieldPrevious supervisory experienceForklift License