Collections Strategy Manager

Collections Strategy Project ManagerWork Location: San Francisco Work Mode: Hybrid (2-3 days/week in office) Pay Range: $130K/Yr - $150K/YrAs the Collections Strategy Project Manager, you will lead the design, testing, and optimization of end-to-end collections and recoveries strategies across early and late buckets. You'll combine analytics, experimentation, and partnerships with operations and vendors to lift right-party contact (RPC), increase recovery rates, reduce roll-forward, and lower unit costswhile shaping a digital-first engagement model. This role is client-facing and requires comfort engaging senior stakeholders and leading cross-functional teams to design strategies.Serve as the main client contact, engaging with senior stakeholders.Design and optimize collections strategies across channels and segments.Track key metrics (RPC, recovery rates, roll rates) and recommend improvements.Oversee policy changes, test new approaches, and monitor market trends.Partner with operations and vendors to execute strategy and drive results.Lead analytical projects and coordinate with offshore teams for delivery