Retail Support Associate, Soho Flagship

PositionWelcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 125 years, we’ve dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design. At RIMOWA we believe that great ambitions demand resilient companions. It’s why our tools are created with longevity in mind. Because the most meaningful journeys last more than a trip, they last a lifetime.The RIMOWA Retail Support Associate is responsible for assisting the store team in all operational duties to help increase store productivity and performance.Job ResponsibilitiesReports to Store Manager ensuring work duties are accurately performedMonitors the flow of all shipments and ensures prompt follow up with discrepanciesAssist with yearend inventory counts including preparationDetermine appropriate methods of shipping and prepare relevant Prêt-à-portererwork as neededEnsure all stock areas are neat, clean and orderly per company standardResponsible for completing basic luggage repairs using small hand toolsPerform box counts and validate against bills of lading, ensuring discrepancies, shortages or damages are reported immediatelyAssist selling floor with product placement and stock recoveryComplete transfer formsReceive merchandise onto selling floorEnsure cash wraps are fully stocked with operational supplies as per store readinessEnsure accurate tracking and placement of all paid goods.Perform deliveries as requestedAssist client advisors on the sales floor as neededUtilize the R-client tool to connect with clients regarding their repairs or to propose new products when appropriateHandle any new projects as required by the management team or business needProfileHigh School diploma or equivalentDetail oriented, task focusedProfessional, strong communication skills both verbal and writtenExcellent problem-solving skills, positive attitude, team playerAbility to work varied hours/days, including nights, weekends and holidaysMust be able to lift large boxes up to 25lbs repeatedly