QA Analyst

Join Team IPAP! Are you passionate about quality, problem-solving, and making technology work seamlessly? We're looking for a detail-oriented QA Analyst to join our IT team. In this role, you'll play a critical part in ensuring our software and business systems perform reliably, efficiently, and accurately before they reach our users. If you enjoy collaborating with developers, analyzing business processes, improving system quality, and making a real impact across an organization, we'd love to hear from you! What You'll Do As our QA Analyst, you'll be responsible for testing system enhancements, identifying issues before they reach production, and helping improve the overall quality of our software and business processes. Quality Assurance & System Testing Develop, maintain, and execute comprehensive test plans and test cases. Perform functional, regression, integration, system, and User Acceptance Testing (UAT). Validate software functionality against business and technical requirements. Identify, document, and track defects through resolution. Verify bug fixes and perform retesting to ensure successful implementation. Requirements Analysis Review business and technical requirements for completeness and testability. Collaborate with developers, business users, and stakeholders to understand project goals. Participate in requirements gathering and design review meetings. Collaboration & Communication Partner with cross-functional teams to ensure successful project delivery. Participate in project meetings and communicate testing progress, risks, and quality metrics. Build strong working relationships with departments across the organization. Defect Management Log, prioritize, and manage software defects. Work closely with developers to reproduce issues and validate resolutions. Provide detailed documentation and supporting evidence for reported defects. Continuous Improvement Recommend enhancements to QA processes, testing methodologies, and standards. Help establish and maintain quality assurance best practices. Contribute to initiatives that improve software quality, efficiency, and user experience. Training & Documentation Train new employees on systems related to their roles. Create and deliver training for new system features and enhancements. Develop and maintain system documentation. Help build onboarding and training materials for new team members. What We're Looking For Minimum of 2 years of Quality Assurance (QA) experience Excellent written and verbal communication skills Strong analytical and problem-solving abilities Exceptional attention to detail Ability to manage multiple priorities in a fast-paced environment Strong collaboration and teamwork skills Proficiency with Microsoft Office Suite Preferred Qualifications Experience with Acumatica ERP Experience using Azure DevOps Experience creating test plans, documenting business processes, and managing software defects Why You'll Love This Role In this position, you'll have the opportunity to make a meaningful impact by ensuring our business systems are reliable, efficient, and ready for production. You'll work alongside talented professionals across multiple departments, contribute to process improvements, and help shape the quality standards that drive our organization's success. If you're someone who enjoys solving problems, improving processes, and delivering high-quality solutions, we'd love to have you on our team. Apply today and help us build better systems through quality, collaboration, and continuous improvement. Perks & Benefits Be part of a growing, billion‑dollar company with a close‑knit, collaborative team Make a direct impact on processes that matter Competitive pay and a full benefits package Ready to Join the Team? If you’re looking for a role where your work truly makes a difference, we’d love to meet you. Apply today and help us deliver seamless solutions for our Venture Partners. Learn more about us at https://www.ipap.com/ Pay: $51,000.00 - $65,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Experience: QA Experiance: 2 years (Preferred) Work Location: Hybrid remote in Appleton, WI 54914