Receptionist

Job Description ReceptionistYounger Toyota – Hagerstown, MDBe the First Impression of an Award-Winning DealershipAt Younger Toyota, we believe exceptional customer experiences begin the moment someone walks through our doors or calls our dealership. We are seeking a friendly, professional, and organized Receptionist to serve as the welcoming face and voice of our team.If you enjoy helping people, thrive in a fast-paced environment, and take pride in creating positive experiences, we invite you to explore a career with one of the region's premier automotive groups.Why Join Younger Toyota?Competitive pay based on experienceComprehensive benefits package401(k) with company participation opportunitiesHealth insuranceEmployer-paid life insuranceEmployer-paid short-term disability insurancePaid vacation and holidaysCareer advancement opportunities within the Younger Auto GroupSupportive, team-oriented work environmentStable company with a strong reputation in the communityWhat You'll DoAs a Receptionist / Customer Experience Coordinator, you will help create a welcoming and professional experience for customers, guests, and team members by:Greeting customers and visitors with professionalism and courtesyAnswering and directing incoming phone calls efficientlyAssisting customers with questions and connecting them to the appropriate departmentManaging customer traffic and maintaining communication with sales and service teamsSupporting administrative and clerical functions, including filing, data entry, scanning, and document preparationSorting and distributing mail and other communicationsMaintaining dealership directories and contact informationAssisting with demo vehicle key management and related tracking processesHelping resolve customer concerns by directing them to the appropriate team memberSupporting dealership operations and participating in team meetingsWhat We're Looking ForHigh school diploma or GED requiredPrevious receptionist, administrative, customer service, hospitality, or retail experience is preferred but not requiredExcellent verbal and written communication skillsStrong organizational and multitasking abilitiesProfessional and courteous demeanorBasic computer proficiency, including Microsoft Office and data entryDependable attendance and punctualityAbility to work effectively in a team environmentPhysical RequirementsReasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.This role primarily involves sitting, speaking, hearing, using hands and arms, and occasionally walking throughout the dealership. Specific vision abilities may include close vision, peripheral vision, depth perception, and the ability to adjust focus.Equal Employment OpportunityYounger Auto Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local law.About Younger Auto GroupFor generations, Younger Auto Group has been committed to delivering exceptional service to our customers and creating rewarding career opportunities for our employees. We are proud to foster a culture built on integrity, teamwork, respect, and continuous growth.Whether you're beginning your career or looking for your next professional opportunity, Younger Toyota offers a supportive environment where your contributions matter and your career can grow.