Operations - Night Dispatcher

🌙🚛 Night DispatcherKeep Operations Moving While the World SleepsSchedule: Monday–Friday | 10:00 PM – 6:00 AMPay: $22.00/hour + Performance-Based IncentivesLocation: Phoenix, AZ💥 Why This Role MattersWhen others clock out, you take control.As a Night Dispatcher at TCI, you are the command center for overnight operations—ensuring deliveries stay on track, drivers stay safe, and customers stay satisfied. You’ll make real-time decisions that directly impact performance, profitability, and service.If you thrive in fast-paced environments, enjoy problem-solving, and want a role where your decisions matter every night, this is it.🚀 What You’ll Own⏱️ Operations & On-Time PerformanceOversee assigned regions to ensure on-time delivery and service excellenceMonitor loads, routes, and driver activity to keep operations running smoothlyBook hotels and support drivers with overnight logistics🤝 Communication & CoordinationWork closely with Driver Managers, Transportation Managers, and customersMaintain strong communication across all levels—from drivers to executive leadershipAct as a key point of contact for overnight operations and issue resolution🛡️ Safety & ComplianceEnsure adherence to safety policies and proceduresMonitor and enforce DOT, FMCSA, and local regulationsPromote a culture of safety and accountability across all operations💻 Technology & Performance TrackingUtilize and promote TCI systems including:Samsara (DriveCam & ELD)McLeod (load management & billing readiness)Tenstreet (driver recruiting tools)Customer portalsEnsure loads are updated in real time to support accurate billing and reporting📈 Customer Success & Continuous ImprovementHelp meet or exceed customer performance targetsIdentify opportunities to improve communication, efficiency, and service quality🧠 What You BringExperience in dispatch, logistics, transportation, or operationsStrong decision-making skills and ability to work independently overnightExcellent communication skills—both written and verbalStrong attention to detail and ability to multitask in a fast-paced environmentComfort with technology, systems, and digital tools (Office 365, dispatch software, etc.)High level of accountability, professionalism, and integrityAbility to respond to calls, texts, and emails, including occasional emergencies🌟 What Sets You ApartYou stay calm under pressure and solve problems quicklyYou think ahead—not just reactYou hold yourself and others accountableYou’re committed to safety, service, and results💼 Work Environment & ExpectationsOvernight, full-time, on-site roleFast-paced, high-responsibility environmentRequires flexibility for occasional nights, weekends, or holiday coverageRegular attendance is essential for team collaboration and operational success🎯 Why Join TCI?Competitive hourly pay + performance incentivesBe part of a team where your decisions directly impact operationsWork in a growing company with advancement opportunitiesJoin a culture focused on safety, accountability, and customer success🚛 About TCI TransportationOver 45 Years and CountingSince 1978, TCI Transportation has been dedicated to serving our clients the only way we know how—with integrity, passion, and ingenuity. Over the past four decades, we’ve grown into a coast-to-coast transportation partner, continuously expanding our services to help customers operate more efficiently and scale their businesses.Our story is built on a strong foundation—but we’re far from finished. At TCI, you’ll join a company that is still growing, still innovating, and still investing in its people.📩 Ready to take control of the night shift and keep operations moving?Apply now and become the driving force behind TCI’s overnight success.Since 1978, TCI Transportation has been dedicated to serving our clients in the only way we know how – with integrity, passion, and ingenuity. We’ve spent the past 4 decades expanding our locations from coast to coast and have been aggressively adding new services for our clients to help them grow their businesses as effectively and efficiently as possible. Our story has a long history, and yet we have only just begun.