JDE Application Support Engineer

JD Edwards World Application Support Engineer – Manufacturing Location:Remote (USA only) Time Zone:Eastern Time (EST) Employment Type:Contract / Consulting Eligibility:US Citizens only (No dual citizenship due to ITAR requirements) Salary Range: $100,000-$105,000 Annually Role Summary We’re hiring aJD Edwards World (A7.3+) Application Support Engineerto provide Level 2/3 support and junior development for manufacturing ERP systems. This role focuses on troubleshooting, user support, and assisting with enhancements in a JD Edwards World environment. Key Responsibilities Provide Level 2 & 3 support forJD Edwards World(manufacturing modules) Troubleshoot issues related toWork Orders, Shop Floor Control, Inventory, and BOMs Perform root cause analysis and resolve production incidents within SLAs Supportuser onboarding/offboarding Assist withRPG debugging , patches, updates, and deployments Support testing (unit, UAT, integration) and documentation Collaborate with business users, developers, and cross‑functional teams Support integrations with MES/EDI and other enterprise systems Required Qualifications Bachelor’s degree in IT, Computer Science, or Engineering 1–3 years JD Edwards World experience(manufacturing preferred) Hands-on experience withAS/400 (IBM i), RPG, SQL Familiarity with change management tools (TurnOver, Implementer, etc.) Strong troubleshooting and communication skills Experience with ticketing tools (ServiceNow preferred) Preferred Skills JDE EnterpriseOne (E1), JDE CNC MES or EDI integrations SOX controls and security support