Security Officer II - Omaha
Security Officer – Full Time Starting Pay: $19.50 per hourSchedule: Full-Time – Open shift openingsLocation: WarHorse CasinoSummaryThe Security Officer is responsible for maintaining a safe and secure environment for all guests, team members, and company assets. This role plays an essential part in enforcing policies, responding to incidents, and ensuring exceptional customer service throughout the property.Why Join WarHorse Casino?Federal Employees Medical Coverage (Medical/Dental/Vision)401(k) with Immediate Vesting & Company MatchDiscounted Meal ProgramVacation, Holiday & Sick DaysQuarterly Incentive ProgramFull Insurance Benefits PackageESSENTIAL JOB FUNCTIONSSupport and uphold the Mission, Vision, and Values of WarHorse Gaming.Ensure safety and security of guests, team members, and company property.Complete detailed incident and investigative reports in a timely manner.Provide excellent customer service to guests in all interactions.Assist with the secure transfer of money and chips from the casino floor.Patrol assigned areas to maintain a safe environment.Enforce casino policies, procedures, and compliance with NRGC regulations.Stand assigned post for extended periods as required.Communicate effectively with supervisors regarding daily activities and incidents.Respond promptly to emergency situations and backup calls.Control access to restricted or secure areas of the facility.Maintain clear radio communication throughout assigned shift.Participate in mandatory meetings and training sessions.Perform other duties as assigned.JOB SPECIFICATIONSMust be 21 years of age or older.High school diploma, GED, or relevant experience required.Previous security experience preferred; casino or hospitality environment experience is a plus.Strong attention to detail and organizational skills.Proficiency with Microsoft Office and basic computer applications.CORE COMPETENCIESCollaborationGuest FocusCommunication ProficiencyFlexibilityEthical ConductProblem SolvingStress Management & ComposureWORK HOURSTeam members must be able to work varying schedules based on property needs, including days, swing shifts, weekends, and holidays.Certification RequirementsGaming License: Must be able to secure and maintain a Nebraska Gaming License.Additional Certifications: CPR Certification and a valid Driver’s License required.This position does not serve or distribute alcoholic beverages.TRAVEL REQUIREMENTSNone.Additional InformationThis job description is not designed to cover every duty or activity required of the position. Responsibilities may change at any time with or without notice.Ho-Chunk, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to protected status. Preference may be extended to applicants of Native American descent as permitted by law.Physical Requirements AssessmentRating Scale:0 – Not applicable | 1 – Normal | 2 – Above Average | 3 – ExtremeWork EnvironmentAccessibility of worksites: 3Weather/temperature extremes: 2Darkness: 2Cramped spaces: 2Loud noises: 2Chemicals/fumes: 2Dust: 2Heights: 2Work safety hazards: 2Secondhand smoke: 2Overtime/extended hours: 2Physical EffortMobility: 2Agility: 2Lift up to 50 lbs: 2Physical strength: 2Hand/finger dexterity: 2Foot dexterity: 2Balance: 2Coordination: 2Endurance: 2Mental EffortConcentration: 1Memory: 2Decision-making complexity: 1Time pressure: 2Analytical thinking: 1Conceptual thinking: 1Basic math: 1CommunicationEnglish fluency: 2Other language: 0Verbal communication: 2Written communication: 2Nonverbal communication: 2Sensory AbilitiesVision: 2Color distinction: 2Hearing: 2Smell: 2Taste: 1Touch: 2