Salesforce BSA
Salesforce Business Systems Analyst (BSA) – Order Management📍 Location: Dallas, TX or Redwood City, CA (Hybrid)📌 Preference: Local Candidates OnlyJob SummaryWe are seeking an experienced Salesforce Business Systems Analyst (BSA) with strong expertise in Order Management processes and Salesforce ecosystem solutions. The ideal candidate will work closely with business stakeholders, product owners, and technical teams to analyze requirements, optimize workflows, and support scalable Salesforce Order Management solutions.This role requires a strong understanding of Salesforce Order Management, Sales Cloud, system integrations, and end-to-end order lifecycle management.Key ResponsibilitiesAnalyze, gather, and document business requirements related to Order Management processes within Salesforce.Collaborate with business stakeholders, product owners, architects, and development teams to design scalable Salesforce solutions.Configure and support Salesforce Order Management, Sales Cloud, and related applications.Translate business requirements into functional specifications, user stories, process flows, and acceptance criteria.Coordinate with development and QA teams during testing, deployment, and production support activities.Ensure seamless integration between Salesforce, ERP, payment gateways, and fulfillment systems.Lead User Acceptance Testing (UAT), end-user training sessions, and process improvement initiatives.Monitor system performance, troubleshoot issues, and recommend enhancements aligned with business objectives.Support Agile/Scrum ceremonies including sprint planning, backlog grooming, and requirement discussions.Required QualificationsBachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.5+ years of experience as a Business Systems Analyst or Salesforce BSA.Strong hands-on experience with Salesforce Order Management and Sales Cloud.Experience with Salesforce integrations involving ERP, payment, and fulfillment systems.Proficiency in gathering business requirements and creating functional documentation.Strong understanding of Agile/Scrum methodologies.Excellent communication, analytical, and stakeholder management skills.Preferred QualificationsSalesforce certifications are highly preferred.Experience with eCommerce and Order-to-Cash workflows.Knowledge of API integrations and middleware platforms is a plus.Prior experience in large enterprise environments preferred.Work ModelHybrid role requiring onsite presence in Dallas, TX or Redwood City, CA.Local candidates are strongly preferred.SkillsSalesforce Order Management | Salesforce Sales Cloud | Business Analysis | Agile | UAT | ERP Integrations | Process Flow Documentation | User Stories | Stakeholder Management | System Integrations