Health Services Manager
The Health Services Manager is a dedicated professional committed to supporting the mental, behavioral, and physical well-being of children. In this role, the manager will oversee all activities related to the Center's behavioral and physical health policies and services, ensuring that every aspect of care is delivered with the highest standards of quality and safety.This individual will lead the administration and coordination of comprehensive health services, working to understand and respond to the unique needs of families and children. They will guide the health services team and collaborate with external health partners and local providers to ensure families have access to the resources they need. The manager will also facilitate conversations with families to support accessibility and continuity of care.Collaboration is essential in this role. The Health Services Manager will work closely with professionals across other CHS centers and CHS Central Office to maintain consistency in health policies, procedures, and best practices. Strong skills in planning, organization, communication, conflict management, and data analysis are essential. Experience ensuring operational and facility compliance with OCDEL, NAEYC, and other high quality standards is also required. This position reports to the Center Director. The salary range for this position is $69,000 to $79,746 per year, based on expertise.Responsibilities:Overseeing the provision and coordination of behavioral and physical health services to children and families enrolled in the programOverseeing the Child Support Teams which support individual developmental and behavioral needs of children in care including evaluation & assessment, coordination of internal and external support services, and monitoring the fidelity of recommended interventionCollecting and analyzing dataIdentifying key health needs and interventions for children in collaboration with the Family Success teamOverseeing the early intervention referral process for children, as well as delivery of services, in coordination with Family Success teamsCommunicating with parents and leading meetings where difficult issues ariseBuilding and establishing partnerships to support child health needsManaging support services providers and paraprofessionalsProviding supervision and ensure that all health services staff comply with appropriate regulationsMay spend time in classrooms to support their staff with coaching and intervention strategies when specific needs ariseEnsuring implementation of policies and procedures for safety practices in conjunction with the Central Office Health Services Operations ManagerImplementing corrective initiatives and tracking most common issues and/or trendsStaying updated and informed on child health best practices (e.g. trauma-informed care, etc.) and regulatory requirements for supporting all children's success, birth to age 5Providing input for new policies and proceduresSupport and facilitate Professional Development content during PD yearOther duties as assignedQualifications:Bachelor's in Health Services, Child Development, Early Childhood Education, Special Education, Human Services- Early Intervention, or related field required5 years of relevant experience in Early Intervention services, behavioral health for ages 2-5 years old, health services areas requiredExperience with early intervention strategies, evaluations and assessments.Familiar with early intervention referral processAbility to correspond and establish supportive relationships with case workers, parent/guardians, staff, and childrenKnowledge of the State's health and safety requirements (DHS/OCDEL, DOH, OSHA, ADA) and NAEYC standardsExperience with managing both internal and external care providers across multiple disciplines.Ability to work in a fast-paced environment with changing prioritiesResponsible, enthusiastic, and cares about working in a mission-focused organizationDemonstrated understanding of and ability to effectively work with low-income families (preferred)Ability to proactively identify problems and implement solutionsWillingness to be held accountable and receive feedbackComfortability with technology including MS Office Suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learnExceptional interpersonal skills including the ability to influence, lead, and educate teamsCommitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for childrenU.S. work authorization and successful completion of pre-employment background checks and clearances