Business Coach, Operational Excellence

Empower Business Owners to Thrive - Join our Team as a Business Coach of Operational Excellence! At CertainPath, we empower independent home services businesses to grow, scale, and succeed. We’re looking for a Business Coach - Operational Excellence to join our team of experts helping businesses implement proven operational models and improve their financial acumen. In this high-impact role, you’ll work one-on-one with business owners to uncover operational gaps, guide financial decision-making, and drive real performance improvements. You won’t just advise — you’ll be a trusted partner in their growth journey. If you’re motivated by helping others thrive, love using data to drive action, and want to be part of a mission-driven team that celebrates client success, this role is for you. What You'll Bring as our Business Coach - Operational Excellence: 7+ years of experience and/or background in operational excellence or business transformation preferred Transfer Operational Acumen: Demonstrate expertise in financial analysis and reading P&Ls, balance sheets, and business reports. Coach with Purpose: Conduct monthly financial reviews, interpret business performance data, develop action plans with business owners to drive growth, and inspire action with measurable results. Drive Operational Change: Guide businesses in adopting CertainPath’s operational model, using data insights to inform strategic moves. Track and Improve Performance: Establish KPIs, hold owners accountable, and report progress to internal stakeholders. Collaborate for Impact: Partner with Member Relationship Specialists and specialty coaches to ensure members receive holistic, high-value support. Be a Thought Partner: Share trends and insights from the field to continuously enhance our coaching approach and service offerings. What we Offer our Business Coach - Operational Excellence: Exceptional Benefits! Medical, Dental, and Vision Plans with HSA or FSA Options, Company-Paid Life Insurance, Short-Term Disability and Long-Term Disability, 401k With Company Match, Complimentary Financial Advisory Services, Progressive PTO Available to Use Beginning Your First Day! Great Company Culture! Fun, People-Centric Team in Your Corner! Travel Requirements for our Business Coach - Operational Excellence: Infrequent travel may be required, up to 10% to attend our semi-annual company conference.