AI-First Customer Success Architect (Remote)

A leading mattress brand in the USA is seeking an AI First Customer Success Manager to build a scalable support infrastructure. This remote position involves optimizing customer interactions through automation and advanced technologies. You'll own the complete support technology stack and lead a team in a fast-paced e-commerce environment. The ideal candidate has extensive experience in customer success and is proficient in tools like Zendesk and Alhena AI with exceptional analytical skills. Competitive salary and performance bonuses are offered.#J-18808-Ljbffr