Intake Sales Specialist

Benefits:401(k) matchingCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentNow Hiring: Intake Sales Specialist (Disaster Recovery) — Greater SacramentoThis role drives the business. Every job starts with you.If you're the type who answers fast, takes control of the call, and closes, keep reading.If you wait, hesitate, or "just take messages"—this isn't for you.What This Role Really IsYou are the first point of contact and the first sales rep.When someone calls us, it's because something went wrong—flood, fire, damage—and they need direction now.You set the toneYou take controlYou move the job forwardSpeed matters. Confidence matters. Closing matters.What You'll DoAnswer immediately — speed-to-lead is everythingTake control of the call — guide the conversation, don't follow itQualify and close — get commitment and schedule the inspectionCapture everything — loss details, access, decision-maker, insuranceSet the job up right — clean, complete info so ops can executeHand off seamlessly — no dropped balls, no confusionDocument like a pro — CRM entries must be clean and completeContinuously improve — refine scripts, tighten processes, get better dailyWhat Winning Looks LikeSpeed-to-lead: under 60 secondsClose rate: 80%+ qualified calls bookedZero sloppy files: 100% accurate CRM entriesCustomer feedback: people remember how you handled the callWho We're Looking ForYou show up. Every day. On time.You have a sales mindset — you ask for the businessYou stay calm but in control under pressureYou don't miss details, even when things are moving fastYou communicate clearly and confidentlyYou take ownership — wins and losses are yoursBonus if you have:Restoration, construction, dispatch, or insurance experienceBilingual skillsWhat You GetCompetitive payStrong benefits (medical, PTO, holidays)Clear growth path — this is not a dead-end roleReal training and developmentA team that expects performance and backs you upWhat to ExpectHigh-volume, fast-paced environmentCalls that require urgency, empathy, and controlOccasional after-hours rotation during major loss eventsOn-site role in Greater SacramentoThe Bottom LineThis is not a receptionist role. This is frontline sales.You control the pipeline. You drive revenue. You set the standard.If you're hungry, accountable, and know how to close—apply.Each SERVPRO Franchise is Independently Owned and Operated.All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.