Retail Customer Service Rep 1

Title: Retail Customer Service Rep 1Location: Talladega, AL 35160Job Type: 3 year contract Schedule: M-F Standard (Onsite)NoteEmployee benefits may include, but are not limited to, health insurance (medical, dental, and vision), a 401(k)-retirement plan, and paid sick leave, in accordance with applicable federal, state, and local laws and company policy. Eligibility and benefit offerings may vary based on employment status and work location.Job SummaryThe Talladega office is looking for a highly dependable, self-motivated individual who enjoys helping customers and working in a team environment.Job responsibilities will include, but are not limited to, processing customer payments, processing service order requests, handling customer inquiries, resolving billing issues, completing billing adjustments, issuing payment arrangements, active collections and assisting Customer Call Center with phone calls. Additional responsibilities include maintaining daily, weekly and monthly reports as required by Sarbanes Oxley.