Customer Service & Sales Coordinator

Benefits401(k)Bonus based on performanceHealth insurancePaid time offTraining & developmentDental insuranceFlexible scheduleJoin Our Team as a Customer Service & Sales Coordinator!Are you looking to leverage your customer service and sales skills and engaging personality into a fulfilling and dynamic career? Ace Handyman Services is seeking highly organized and motivated individuals to join our team! As a national leader in home improvement and repair, we are committed to providing exceptional service tailored to our customers' needs.What You’ll DoIn this role, you will be the first point of contact for customers, educating them about our services and matching them with the right craftsmen for their projects. You’ll also play a critical role in managing daily schedules, ensuring smooth operations, and creating a seamless customer journey. No construction experience is required—just a passion for exceptional service and a growth mindset!Why Join Us?Join a fast-growing company where high standards, accountability, and customer experience matter. We’re building a winning team, not just filling a role. If you take ownership, move with urgency, and want to grow with the business, you’ll thrive here.What We OfferCompetitive pay: $21.25-$26.5 per hourHealth insurancePaid vacationPerformance-based bonusesCareer growth and advancement opportunitiesRegular pay reviewsAnd more!If you’re ready to take the next step in your career, we’d love to connect with you. Apply today!Job ResponsibilitiesAs a Customer Service & Sales Coordinator, you will play a key role in managing inbound and outbound customer interactions, providing education on our services, and coordinating work and project schedules for our craftsmen. This includes offering expert guidance on pricing, availability, and service options while ensuring seamless logistical support.Key ResponsibilitiesRespond to job inbound and outbound leads promptly and professionallyCoordinate schedules and material orders for multiple craftsmen and projectsUtilize dispatching and schedule management software efficientlyHandle administrative tasks, including managing social media and maintaining websites.Engage in outbound sales for lead prospecting and networking activities as needed and grow the book of businessPreferred Qualifications1-3 years of experience in customer service, sales or similar experience.Outstanding communication skills, both verbal and writtenStrong customer service expertiseAbility to multitask and prioritize effectivelyTech-savvy and able to learn new systems quicklyBuild fun and rewarding career with an industry leader!Apply now!Compensation: $21.25 - $26.50 per hourThe 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.Ace Handyman Services Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.Ace Handyman Services’ work itself is often indoors in temperature-controlled environments, and is primarily of lighter-duty than new construction projects. There are Franchise Owners and Office Managers to assist with the day-to-day operations and administrative side of the business allowing our Craftsmen to focus on the tasks at-hand and provide our customers with professional services that delight our customers. Our Franchise Owners are successful, business-savvy individuals, who are ethical and treat their Staff like Family. The safety and well-being of TEAM members is a top priority. Many of our Craftsmen are former business owners themselves and after working for an Ace Handyman Services local office, even for a short time, they have no desire to be out on their own or operating their small businesses any longer.