Documentation Specialist
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Documentation Specialist
Harris School Solutions - Remote
We are looking for a highly skilled and motivated individual to help us bring our product documentation up to date by taking an active role in identifying and documenting product features in a manner that is understandable to our end users. You will interact with our Testers, Developers, Business Analysts and Support Analysts to ensure end-to-end content is provided.
You must be capable of working independently to learn the software capabilities and document them in our online content management system.
In this role you will:
Learn our various products by interacting with the team, using the product and referincing feature tickets in AHA
Using existing templates, create easy to understand end-user documentation for our new or existing products in RoboHelp
Work with existing Documentation Specialist to re-brand exsiting documentation when possible
Update existing documentation when changes occur
Document other items as requested
Track progress and raise issues with impediments