Video Operator

Role : Video OperatorLocation :New Haven CT (100% Onsite)Duration : ContractRotational shifts ( Morning – Noon – Night)If the candidate worked on weekend, the leaves it will get compensated on weekdays.Mandatory Skills : live streaming, live events, Audio, videoJob descriptionOur team is looking to bring on a Streaming & Video Operations Coordinator to act as a core member of our 24/7 video operations team focused on OTT, Mobile and Desktop video products. The Coordinator will work closely with Product, Project and third-party vendors to ensure the highest quality video experience is getting to our end users. Every day will offer new challenges in an environment where change is encouraged.Responsibilities:Responsible for testing live streaming across all current and upcoming platformsIdentify video issues and relay valuable feedback to engineersCollaborate with third parties to coordinate on-boarding requirements and troubleshoot issuesMonitor Live video in products once released and relay any issues to engineersEnsure project documents are complete, current, and organized appropriatelyTake ownership of the LiveTV experience, driving potential issues to resolution in a timely fashionWork with the support team to field customer issues that have been advanced to our teamAdditional other duties and responsibilities, as assignedAble to work varying shifts, flexible hours, weekends and holidays as part of our 24/7 service and live event coverage. Key Projects:Primetime monitoring and support across all digital platforms as well as for live events.QA of live station launches and platform releasesManagement and monitoring of national level video blackoutsMonitoring and operations of live streaming events cross platformQualifications:BS/BA DegreeExperience working in a media entertainment environment with multiple partners and distributed teamsMust be self-motivated, results-oriented and challenged by accountabilityExcellent internal client management and communication/ interpersonal skillsPassion for and knowledge of interactive technology and platforms requiredPrior experience with mobile technologies (mobile development, APIs)Experience with troubleshooting and diagnosing technical issues for streaming videoYou might also have –Experience with live streaming, video or broadcastExperience with video monitoring in a NOC or similar operations field