Senior Manager of Microservices

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.We're looking for a Senior Manager of Microservices to lead three critical platform engineering teams that provide enterprise-grade "paved path" solutions for API routing, GraphQL federation, and security/bot protection serving 600+ developers and millions of users daily. This role will build and scale the Frontdoor (API Gateway), our GraphQL Federation layer, and Product Security & Bot Protection teams - managing 8-12 talented individual contributors who maintain and enhance core infrastructure enabling secure, scalable service delivery across Realtor.comYou will be responsible for the strategic direction, continuous enhancement, and operational excellence of our API gateway infrastructure (Tyk), GraphQL federation layer (Apollo), and security perimeter (Kasada). This includes recruiting and developing engineering talent, driving adoption of platform capabilities, leading legacy system retirements (rdc-x-api, Hestia/Kasbah, PerimeterX), and ensuring high availability for systems processing millions of daily API requests. You'll partner closely with Platform Reliability Engineering, Security, and product teams while maintaining deep technical expertise in routing, APIs, and security architecture.What You'll DoTeam Leadership & DevelopmentBuild and lead three specialized platform teams (Frontdoor, Pantheon, Product Security) with 8-12 individual contributorsRecruit, mentor, and retain top engineering talent with expertise in API management, GraphQL federation, and security engineeringCreate career development frameworks and technical growth paths; conduct 1:1s, performance reviews, and team planningFoster a culture of technical excellence, ownership, and developer-first thinking across platform servicesEstablish team structures and on-call rotations that balance operational excellence with innovationPlatform Strategy & EnhancementDefine and execute strategic roadmaps for Frontdoor (Tyk API Gateway), Apollo Federation, and Product Security platformsDrive adoption of "paved path" solutions across 600+ developer organization with focus on developer experience, self-service, and scalabilityEnhance existing platform capabilities including authentication/authorization, rate limiting, GraphQL schema federation, and bot protectionBalance production system maintenance with feature development, technical debt reduction, and platform modernizationEvaluate and recommend new technologies (Kong, MCP on GraphQL gateway, security tools); drive POCs and architecture decisionsPartner with engineering and product leadership to align platform capabilities with business prioritiesLegacy System Retirement & ModernizationLead retirement of legacy systemsDevelop migration strategies, coordinate with stakeholders, and execute safe transitions minimizing business disruptionDrive deprecation timelines, communication plans, and stakeholder management for platform changesEnsure knowledge transfer, documentation, and runbook updates during modernization initiativesTechnical Leadership & OperationsProvide hands-on technical guidance on complex API routing, GraphQL federation, OAuth, and security architecture challengesEstablish SLOs, monitoring, and observability practices for platform services; lead incident response and post-mortemsChampion best practices for API design, GraphQL schema management, rate limiting strategies, and security controlsDrive automation, infrastructure as code, and operational efficiency improvementsMaintain expertise across Tyk Gateway, Apollo Federation, Kasada, AWS (EKS, CloudFront, WAF), and KubernetesRepresent platform capabilities in architectural reviews and technical planning with cross-functional teamsCross-Functional CollaborationPartner with Platform Reliability Engineering, Quality Engineering Operations, and Infrastructure teams on reliability initiativesCollaborate with Security and Compliance teams on OAuth migrations, secrets management, and security standardsSupport Application Engineering teams consuming platform services; gather feedback and prioritize platform enhancementsCommunicate platform roadmaps, incidents, and changes to stakeholders; contribute to technology leadership forumsHow We WorkWe balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices in Austin, TX, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.Who You AreYou're a proven engineering leader with deep expertise in API management, distributed systems, and security architecture who knows how to build high-performing platform teams. You understand that great platforms aren't just about technology—they're about developer experience, reliability, and making the right patterns easy to adopt. You've scaled platform capabilities while maintaining operational excellence and can balance technical depth with people leadership.You're someone who:Builds and grows engineering teams through mentorship, technical guidance, and career developmentDrives platform adoption through partnership and influence, earning credibility through demonstrated valueBalances strategic vision with tactical execution, comfortable debugging production incidents and presenting to executivesChampions operational discipline while remaining pragmatic about tradeoffs and business prioritiesThrives in technical leadership roles requiring both hands-on architecture and people managementWhat You'll Bring8+ years in software engineering, platform engineering, or infrastructure roles with focus on distributed systems, APIs, or security3+ years leading engineering teams as a manager of individual contributorsExpert-level knowledge in at least two domains: API Gateway technologies (Tyk, Kong, Apigee), GraphQL and Apollo Federation, or security engineering and bot protection (Kasada, PerimeterX, Cloudflare)Deep understanding of RESTful and GraphQL API design, authentication/authorization (OAuth 2.0, JWT), request routing and rate limiting, and cloud infrastructure (AWS/Kubernetes/EKS)Proven track record building and scaling engineering teams, delivering complex platform initiatives, and operating production systems at scale (high traffic, high availability)Experience leading platform migrations, legacy system retirements, and technology evaluationsStrong communication skills with ability to explain complex technical concepts to diverse audiences; experience with incident management and operational excellenceBachelor's degree in Computer Science, Engineering, or equivalent experienceBonus PointsExperience managing teams supporting 500+ developers or large-scale platform organizationsHands-on experience with Tyk API Gateway, Apollo Federation, and Kasada specificallyBackground in security engineering, application security, fraud prevention, or identity managementExperience with observability platforms (NewRelic, Datadog), CI/CD systems (Argo CD, CircleCI), and FinOps/cost optimizationKnowledge of service mesh technologies (Istio), chaos engineering, and resilience testingPrior experience in real estate technology, e-commerce, or high-traffic consumer web platformsContributions to open-source API management or GraphQL projects; technical certifications in AWS, Kubernetes, or securityWhy Realtor.comImpact & Growth: Lead three critical platform teams serving 800+ developers and millions of daily users. Shape the future of API infrastructure, GraphQL adoption, and security architecture for one of the nation's largest real estate platforms. Grow your team through significant hiring with clear paths for engineers to Staff+ levels.Technology & Culture: Work with modern platform technologies including Tyk, Apollo Federation, Kasada, AWS, Kubernetes, and service mesh. Solve complex distributed systems challenges at scale while building a collaborative, developer-first culture. Access to conferences, training, and continuous learning.Location: Austin, TX office with 3 days per week in-person collaborationDo the best work of your life at Realtor.com®Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.