IT Technician

Mobile AL (Onsite)06 contract to hireRequired SkillsModerate Knowledge of 365 Admin Center including ExchangeKnowledge of how to setup emails within the 365 Admin Center and an understanding of MFA and password reset proceduresModerate Knowledge Azure Active Directory/Entra IDModerate Knowledge of MDM/IntuneAn understanding of how to access and maintain Defender for EndpointHigh level knowledge of Microsoft OutlookHigh level knowledge of Microsoft OfficeHigh level knowledge of Microsoft Sharepoint and OneDriveOrganizational skills and the ability to properly document and track a large number of devices including PCs, iOS tablets/phones, and other interconnected peripheralsInstallation of computers at desk locations along with appropriate peripherals including Human Input Devices (HID), Monitors, Hubs, and Docking StationsModerate knowledge of device physical repair practices for Desktops, Laptops, Tablets, EtcModerate to High level knowledge of device diagnostics and troubleshootingSome knowledge of networking principles for switches, routers, and access pointsKnowledge of networked printer installation and print serversPreferred SkillsWilling to learn Cabinet SystemHigh level knowledge of the Microsoft Admin Suite, including license management and security policy configurationHigh level knowledge of MDM/Intune physical onboarding proceduresHigh level knowledge of MDM/Intune device maintenance tools, including remote Defender threat policy updates, wipe and redeployment of devices, EtcHigh level knowledge of Microsoft Security Admin Center/Defender Portal configuration principles and monitoringAn understanding of how to configure remote access for devices in order to provide quick and effective remote supportAn understanding of the Apple Business Management dashboardNot Required but need to be willing to learn as they are necessary to long term positions:Encompass SystemAB-Marketing Applications such as Space Planning PlusLearn AB-Marketing and Encompass support ticket systemKronos/UKG ReadyMaintenance of scanners such as Client handheld scanners and Zebra ring scannersMaintenance of Zebra printers