Room Attendant/Housekeeper
As Executive Housekeeper you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.
People:
Direct daily activities, plan and assign work ensuring you always have the right staffing numbers
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties
May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
Guest Experience:
Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests
Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction
Carry out special requests from guests, VIPs, repeat visitors and club members
Help guests with their questions and complaints to achieve complete guest satisfaction
Look smart - wear your uniform with pride
Responsible Business:
Maintain and order supplies and equipment whilst minimising waste and maintaining “green” initiatives (example: container recycling, and cleaning agents)
Reunite items with manager - and log any lost and found property
Perform other duties as assigned. May also serve as manager on duty
Replace guest amenities and supplies in rooms
Make beds, washing and folding sheets
Remove trash, dirty linens, and room service items
Greet guests and take care of requests
Straighten desk items, furniture, and appliances
Dust, polish, and remove marks from walls and furnishings
Vacuum carpets and floor care duties
Able to lift at least 25 pounds
Willing to help others when needed
Work all assigned shifts
Have reliable transportation
As Executive Housekeeper you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.
About PDK Hotel Group:
Founded and based in Portland, Oregon, PDK Hotels Group is a privately held provider of property management solutions and hotel development company customized to fit your unique needs.. We provide management of hotel assets throughout the Pacific Northwest (British Columbia, Oregon, Washington, and Idaho sometimes: Southeastern Alaska, Northern California, Western Montana, Yukon).