Mid-Market Director – Absence, Disability Management and Life Insurance (ADML)

Overview WTW is launching a new Mid-Market ADML delivery model focused on clients in the 500 to 5,000 life segment. As part of this strategy, we are establishing a new Mid-Market Director role aligned to each of WTW’s six U.S. geographic regions.Each Mid-Market Director will have primary responsibility for ADML delivery, market leadership, and client success within their assigned geography.This is a new role that requires flexibility, comfort with ambiguity, and an entrepreneurial mindset to help build, scale, and refine a differentiated mid-market offering.The RoleOwn ADML delivery for mid-market clients (500–5,000 lives) within an assigned U.S. geographyServe as the senior day-to-day ADML leader for assigned relationships, ensuring high-quality delivery and client satisfactionLead projects involving the design and management of absence, disability, leave, life, and AD&D programsApply deep expertise across claims, underwriting, implementation, and ongoing plan managementOversee vendor procurement, negotiation, optimization, and performance auditsPartner with regional sales and leadership teams to support new business pursuits and expansion opportunitiesHelp define and refine mid-market ADML processes, workflows, and delivery standardsServe as a people leader and mentor to consultants supporting mid-market clientsContribute to the development of intellectual capital, tools, and scalable solutions for mid-market ADMLEmployment-based non-immigrant visa sponsorship and/or assistance is not offered for this role.Qualifications 10+ years of experience in ADML consulting, brokerage, carrier, or vendor environmentsStrong hands-on knowledge of disability claims management, underwriting, and implementationProven ability to manage complex client engagements and multiple stakeholdersExperience operating with a high degree of autonomy and accountabilityDemonstrated flexibility and problem-solving ability in evolving environmentsStrong financial, analytical, and communication skillsExperience mentoring or leading junior staffBachelor’s degree required; quantitative coursework preferredState Life and Health license required within 90 days of hireAbility to travel approximately 15–25%, primarily day travelThis position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.Compensation The base salary compensation range being offered for this role is $125,000-$140,000 USD per year.This role is also eligible for an annual short-term incentive bonusCompany BenefitsWTW provides a competitive benefit package which includes the following (eligibility requirements apply):Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time OffRetirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings PlansPursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.EOE, including disability/vets