Remote Technical Support Specialist SQL & Relativity Expert

Relativity is seeking an Application Analyst in Customer Support to provide specialized technical assistance across our product vertical. You will diagnose, troubleshoot, and resolve software and network issues for a mix of technical and non-technical customers, mainly via phone and email. You'll manage tickets in Salesforce, adhere to SLAs, work a Sunday-Thursday CST shift on a hybrid/remote basis, and develop Relativity product knowledge. J-18808-Ljbffr