Overhead Crane Service Technician

Job Description Are you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you're looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you!Position SummaryThe Crane Service Technician is a front-line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.Job DutiesTroubleshoot and repair customer cranes and crane systems and other lifting components as directedInstall various types of cranes, hoists, components, and partsModernize or upgrade various types of cranes, hoists, components, and partsLoad test and /or perform non-destructive testing various types of cranes, hoists, components, and partsSets up, operates, and maintains all service equipmentResponsible for working safely and in accordance with customer, company, and OSHA requirementsCommunicate findings to the customer and gives a clear understanding of the day's work accomplished before leaving the jobsite; obtain written confirmation (signature) of critical findings from the customer before leaving the jobsiteReview, interpret, and understand various crane type codes and inspection criteriaInspect hoists, cranes, crane systems, chain falls, pullers, slings, and below-the-hook devicesRecord the results of inspections neatly and accurately so that repair criteria is clearly evidentComplete daily paperwork accurately including time entry, service reports, inspection reports, and sales lead generation in Service ProComplete or assist with special projects as requestedAssist Service Writers understanding completed inspection reports and service tickets to formulate quotesKeep training assignments currentDemonstrated mechanical aptitudePerform other duties as assignedEducationA high school diploma or GED required; vocational-technical school or crane training program, trade school, equivalent military experience or technical college training program preferredExperience & SkillsMinimum 2 years of experience in a maintenance organizationMust have strong mechanical background and be able to quickly diagnose crane-related problems and accurately propose effective remediesProficient knowledge of electrical theory for power and controls associated within the crane industryWillingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvyExcellent communication skills to build customer relationshipsAbility to multi-task and set priorities; highly organizedValid driver's license in good standing that meets company requirementsFlexible work schedule to meet customer's scheduling requirements; unexpected working hours are a common occurrenceMust be able to lift/pull up to 75 lbsMust successfully complete a criminal background check, physical, drug screen and E-verifyThe Mazzella WayMazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.Why Team Members join Mazzella:Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesFree Virtual Doctor visits with $0 copay (Teledoc)Tuition ReimbursementMazzella Core Values:Safe-personal commitment to all stakeholder's well-being; purposeful control of riskLifelong Learner – routinely acquire new skills and capabilities that bring valueHumble – lack excessive ego or concerns about status; emphasize the Team over selfHungry – always looking for more, self-motivated, and diligent; do more than to just get by, committedSmart – common sense about people, good judgement, and intuition around their impact on group dynamic EOE/Drug Free Workplace Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.